Receptionist

(Goges soho ltd). London labs hair; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A busy, modern hair salon in Fulham seeks a friendly and organized Receptionist to enhance customer experience. Key responsibilities include client greeting, appointment management, and supporting the team in daily tasks. Ideal candidates will have a passion for customer service and strong communication skills. Join a creative and dynamic environment!

Qualifications

• Previous experience in a receptionist or customer-facing role preferred.
• Passion for customer service and strong communication skills are essential.
• Impeccable grooming and personal presentation required.

Responsibilities

• Greet clients warmly and manage appointments.
• Handle customer inquiries and manage salon emails.
• Maintain the reception area and assist with daily operations.

Skills

Customer Service

Communication

Multitasking

Time Management

Tech-Savvy

Tools

Booking Systems

POS Systems

Job description

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team.

This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you!

What You'll Be Doing:

1. Greeting all clients with a warm, welcoming, and professional attitude.
2. Managing appointments using our booking system (phone, online, and walk-ins).
3. Handling phone calls and answering any customer enquiries.
4. Managing salon emails.
5. Taking payments, issuing receipts, and managing the till.
6. Ensuring the front-of-house and reception area are always clean, tidy, and inviting.
7. Supporting stylists and management with day-to-day tasks.
8. Keeping track of retail stock at the front desk and assisting with product sales.
9. Helping coordinate a smooth and professional flow of daily operations.

What We’re Looking For:

• Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential).
• A genuine passion for delivering excellent customer service.
• Strong communication skills and a confident, friendly personality.
• Impeccable grooming and personal presentation.
• Ability to multitask, stay calm under pressure, and manage time effectively.
• Tech-savvy and comfortable using booking or POS systems (training provided).
• A team player who’s willing to go the extra mile for clients and colleagues.

Experience: Required

Employment: Part-time

Starting time: Immediate start!

About Goges Soho Ltd: London Labs Hair is a company with several hairdressing salons and barber shops located in Notting Hill, Fulham, Battersea, and Richmond, serving West and South West London.