Receptionist

The Ivy Collection; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join The Ivy Collection as a Receptionist, where you'll exemplify warmth and professionalism in guest interactions. Enjoy competitive pay, a minimum guaranteed hours contract, and a range of employee benefits including a management career development program and store discounts.

Benefits

Competitive industry pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance for length of service

50% staff discount for you and friends

Birthday as a day off

Refer a Friend Bonus

Access to discounts on hundreds of retailers

Guaranteed 20 hours minimum contract

Qualifications

• Excellent English language skills.
• Confident in dealing with guest and team member needs.

Responsibilities

• Ensure guests receive a warm and professional welcome.
• Provide information on the restaurant and specials.
• Relay any allergen concerns to the kitchen quickly.

Skills

English language skills

Guest service

Job description

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Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your birthday as a day off - guaranteed!
• Refer and Friend Bonus
• Access to discounts on hundreds of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as a Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.