Receptionist

Spire Healthcare Ltd; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading private hospital in the UK seeks a Receptionist for its Sutton location. The role involves patient registration, managing the switchboard, and providing excellent customer service. Ideal candidates will possess strong communication skills and a customer service background. Full-time opportunities come with a competitive salary and extensive benefits program.

Benefits

35 days annual leave

Employer and employee contributory pension

'Spire for you' reward platform

Free Bupa wellness screening

Private medical insurance

Life assurance

Free onsite car park

Qualifications

• Experience in a customer service environment.
• Good basic PC skills, including Word, Excel, and Outlook.
• Switchboard experience desirable.

Responsibilities

• Welcoming and registering patients, ensuring accuracy of information.
• Managing the hospital switchboard effectively.
• Undertaking various clerical duties to support hospital operations.

Skills

Customer Service

Communication

PC Skills

Job description

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Receptionist | Administration | Spire Healthcare | Private Hospital | Full Time | Sutton | Permanent
Spire St Anthony's Hospital has an exciting opportunity for a receptionist to join our team in working on main reception and support within other departments if required. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.
Duties and Responsibilities
- Welcoming, registering, including the accurate collection of credit card details and patient information
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence
- Compliance with NHS forms and processes
- Processing in-patient/out-patient charges
- Cash handling strictly within the parameters of the 'Handling Cash Policy'
- Discharge of patients onto computer system ensuring accuracy of all information
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis
Who we're looking for
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Switchboard experience desirable
- Flexible and can-do shift work
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package, which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Please see the attached benefits leaflet for more information.
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications