Receptionist

Sexy Fish; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading restaurant in Mayfair, known for its innovative cuisine and opulent atmosphere, is seeking a Receptionist. You will be the first point of contact for guests, demonstrating exceptional hospitality and organizational skills. Join a dynamic team committed to unparalleled service and enjoy benefits such as generous discounts, holiday allowances, and opportunities for progression.

Benefits

Generous discount off your bill when dining in restaurants

Opportunities for progression across the Group

28 days holiday, increasing with service

Recommend a friend scheme with bonuses

Access to discounts on gym memberships and travel

Reward programmes and staff recognition

Qualifications

• Previous experience as a receptionist or similar in a hospitality setting.
• Ability to multitask in a fast-paced environment.
• Strong organizational and interpersonal skills.

Responsibilities

• Greet guests warmly and manage reservations.
• Coordinate with the service team for a seamless experience.
• Maintain an organized reception area.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Attention to detail

Positive demeanor

Tools

Open Table

Seven Rooms

Job description

Sexy Fish, in the heart of Mayfair, is an avant-garde dining destination known for its opulent décor, innovative cuisine, and electric atmosphere. Inspired by Japan, the menu features sushi, sashimi, tempura, and robata, while the bar boasts the world’s largest Japanese whisky collection. Our exceptional wine programme offers over 500 wines, from fine and rare labels to an extensive Champagne selection, exciting finds from lesser-known regions, and a curated sake list. With a reputation for creativity, excellence, and world-class service, Sexy Fish won Best International Restaurant Bar at TOTC 2022.

We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.

Key Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Open Table and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.
  
  

Requirements

• Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.
• Experience with either Open Table or Seven Rooms.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanour.
  
  

Benefits

• Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
• Unrivalled opportunities for progression across the Group
• 28 days holiday, increasing with length of service up to 5 extra days
• Recommend a friend scheme with great bonuses per individual referral
• Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
• Reward programmes, long service awards, and staff recognition and incentives
  
  

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.