Receptionist

Ethos Foundation; Kingston upon Hull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive dealership in Hull seeks a professional Receptionist to handle customer inquiries and manage phone calls. This temporary position requires excellent communication skills and the ability to multitask effectively in a fast-paced environment. Previous experience in a customer-facing role is preferred.

Qualifications

• Previous experience in a customer-facing reception or call-handling role.
• Strong telephone manner and excellent verbal communication skills.
• High attention to detail and strong organizational skills.

Responsibilities

• Greet customers in a professional manner, in person and over the phone.
• Handle a high volume of incoming calls and direct them appropriately.
• Provide general administrative support as required.

Skills

Customer service

Communication

Multitasking

Organizational skills

Job description

Job Title: Receptionist - Automotive Dealership

Location: Hull

Contract Type: Temporary - Ongoing

Working Hours: Monday to Friday, 8:00am - 5:00pm

Weekend work required on a rota basis

Job Overview

We are seeking a professional, organised, and customer-focused Receptionist to join a busy automotive dealership in Hull on a temporary ongoing basis. The ideal candidate will play a vital front-of-house role, handling incoming calls and liaising directly with customers to relay accurate information to the workshop team. This position requires excellent communication skills and a strong ability to multitask in a fast-paced environment.

Key Responsibilities

• Greet customers in a professional and friendly manner, in person and over the phone
• Handle a high volume of incoming calls, directing them to the relevant departments or individuals
• Take detailed messages and customer requests, accurately communicating them to the workshop and service teams
• Provide general administrative support to the dealership as required
• Maintain a clean and welcoming reception area
• Manage appointment bookings or service queries when necessary
• Ensure all customer interactions reflect the company's high standard of customer service
• Support weekend cover on a rota basis
  
  

Key Requirements

• Previous experience in a customer-facing reception or call-handling role
• Strong telephone manner and excellent verbal communication skills
• Ability to relay detailed information clearly and accurately
• High attention to detail and strong organisational skills
• Professional, presentable, and reliable
• Experience in an automotive or dealership environment is desirable but not essential
• Comfortable working within a team and under minimal supervision AUTOBUS
  
  

LNKD1_UKTJ