Receptionist

www.findapprenticeship.service.gov.uk - Jobboard; Inverness; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local recruitment agency is seeking a full-time Receptionist in Drumnadrochit. This role is the first point of contact for all customers, requiring strong communication and organizational skills. Key responsibilities include managing enquiries, assisting visitors, and maintaining visitor records. Ideal candidates will be well presented and possess excellent customer service abilities.

Qualifications

• Well presented and articulate with strong communication and interpersonal skills.
• Polite and professional telephone manner.
• Well organised and efficient.

Responsibilities

• Dealing with a range of enquiries from customers and additional contacts.
• Greeting and assisting visitors.
• Maintaining accurate customer/visitor records.

Skills

Strong communication skills

Customer service skills

Organizational skills

Polite and professional manner

Job description

Title: Receptionist

Type: Permanent

Hours: Full Time (Monday – Friday)

Location: Drumnadrochit

Salary: £12.21

Our client is looking to appoint a Receptionist on a full time, permanent basis to be based in Drumnadrochit. This is a full time role, Monday – Friday.

Summary:
This is a key role within the business as first point of contact for all customers and additional contacts, requiring a polite and professional manner and the ability to communicate effectively by telephone and in person. Duties include:

Dealing with a range of enquiries from customers and additional contacts by telephone, email and in person.
Taking messages and passing on calls to the appropriate department.
Greeting and assisting visitors, updating the visitor log.
Updating and maintaining accurate customer/visitor records.
Diary management and booking appointments.
Maintain a positive attitude and friendly manner in dealing with all contacts.
Respond to all queries and requests.
Ensure the reception area is kept clean and tidy.
Replenishing consumables, magazines, refreshments etc.
Dealing with post and emails.
Scanning, photocopying and filing.
Data entry.

Person Specification:
Well presented and articulate with strong communication and interpersonal skills.
Polite and professional telephone manner.
Well organised and efficient.
Strong customer service skills.
Capable of learning new skills and systems with ease.

For more information please respond by email or contact Castle View Personnel on 01463 230 200.

Castle View Personnel (Inverness) Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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