Receptionist

Rodericks Dental; Hull and East Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dental practice in Hull seeks a dedicated Receptionist to provide exceptional service and manage patient interactions. The ideal candidate will excel in customer service, have a solid understanding of dental treatments, and work collaboratively with the practice team. This role offers competitive pay, performance bonuses, and extensive training opportunities.

Benefits

Tiered salary based on experience

Retail discounts

Extra day of leave for your Birthday

Comprehensive training

Refer a friend scheme

Qualifications

• Ability to build rapport and maintain excellent customer service.
• Driven to contribute to the practice’s success.
• Comfortable working to practice KPIs.

Responsibilities

• Provide an exceptional patient journey.
• Manage diaries and ensure optimal scheduling.
• Liaise with dental laboratories and supply companies.

Skills

Customer service

Knowledge of dental treatment options

Process adherence

IT skills

Attention to detail

Team collaboration

Job description

Overview

Job Type: Permanent. Job Sector: Health, Medicine. Region: London. Location: Hull. Salary: Competitive Salary + practice performance bonus scheme. Posted: 12/09/2025. Recruiter: Rodericks Dental. Job Ref: rodericks/TP/Hull/Receptionist/7310.

Role Description

Role Description - Receptionist - Hull Dental, HU7 4EE. Hours: 24.50 hours per week. Benefits: Tiered salary based on experience and skills; retail discounts and deals through our easy-to-use app; annual leave that increases with length of service; extra day of annual leave for your Birthday; comprehensive training (including online and in person courses); refer a friend scheme.

Responsibilities

• Providing an exceptional patient journey both in person and over the phone.
• Managing the diaries and ensuring time is filled correctly.
• Working with the team to understand the full range of NHS and Private treatment options available within the practice.
• Completing relevant forms for NHS and private schemes within a specified timescale.
• Taking payments and chasing outstanding patient debt.
• Liaising with dental laboratories, supply companies and other organisations.

Key skills and experience

• Ability to easily build rapport and maintain a high level of customer service.
• Passion to build knowledge of treatment options within the dental sector—becoming an expert on what the practice has to offer.
• Driven to contribute to the practice’s success by seizing opportunities.
• Ability to follow processes and work in a structured and organized way.
• Comfortable working to practice KPIs (call answer rate, data capture and rebooking).
• IT skills with the ability to learn SOE software.
• Positive nature with resilience and the ability to remain composed.
• Strong attention to detail.
• Excellent team player.

How to apply

If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.