Receptionist

Valor Hospitality Careers UK; Hull and East Yorkshire; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality company in Hull and East Yorkshire is seeking a Receptionist to deliver exceptional guest experiences by providing information and a warm welcome. The ideal candidate should have a friendly demeanor and a passion for service. Flexible shift patterns are available, with training provided. This role comes with great benefits including discounted hotel rates and employee wellbeing initiatives.

Benefits

Discounted hotel stays

Free meals while on duty

Access to high-street discounts

Qualifications

• Experience in a hospitality role is beneficial but not essential.
• Friendly and engaging personality with a passion for service.
• Willingness to work various shifts including evenings and weekends.

Responsibilities

• Act as the first point of contact for guests.
• Provide information about hotel services and local area.
• Ensure a warm and welcoming environment for all visitors.

Job description

Overview

£12.21 Per Hour, Occasional Worker

We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service.

Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

Responsibilities

(This section retained from the original description emphasizes the role of the Receptionist as the face of the hotel and providing guest information.)

Benefits

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Wellbeing

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Career Growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Equality and Inclusion

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.