Receptionist

Bupa; Hove; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local dental practice is seeking a Dental Receptionist in Hove to provide excellent customer service and administrative support. Responsibilities include meeting patients, managing appointments, and promoting dental products and services. Candidates should have a positive attitude, effective communication skills, and previous reception experience, preferably in healthcare. This role offers competitive pay and various employee benefits.

Benefits

Competitive pay rates

Access to MyHealthcare

Discounts at retailers

Gym discounts

Mental health support

Discounted dental insurance

Career development opportunities

Qualifications

• Experience in a fast-paced environment.
• Strong organizational skills.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Meeting and greeting patients to ensure a positive experience.
• Booking and amending appointments, updating patient records.
• Supporting practice operations and handling payments.

Skills

Positive and professional attitude

Previous administration or receptionist experience

Strong communication skills

Proficiency with Microsoft Word and Outlook

Experience promoting company products

Preferred Dentally experience

Job description

Dental Receptionist - Hove

Hours:
Tuesday - 8.30am-5.30pm
Wednesday - 8.45am-5.15pm
Thursday - 8.45am-5.15pm
Friday - 8.45am-5.15pm

We are a friendly local practice mainly private with a small NHS contract established for over 40 years.

At Bupa Dental Care, our people are at the heart of everything we do because we care. We create environments where people look forward to coming to work, feel empowered, and can collaborate with talented experts.

Receptionist Role and Responsibilities

1. Meeting and greeting patients, providing a great first impression and patient journey
2. Booking and amending appointments, answering the phone, updating patient records
3. Coordinating care packages provided by clinicians
4. Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
5. Providing excellent customer service face-to-face, via telephone, and email
6. Supporting the Practice Manager and clinical team with the smooth running of the practice
7. Handling payments
8. Accessing sensitive information while maintaining patient confidentiality

Your Skills and Experience

1. Positive and professional attitude in a fast-paced environment
2. Previous administration or receptionist experience, preferably in healthcare
3. Strong communication skills face-to-face, telephone, and email
4. Proficiency with Microsoft Word and Outlook; strong organizational skills
5. Experience promoting company products and services
6. Preferred Dentally experience

Your Salary and Benefits

We make life better for millions, including you. Benefits include:

• Competitive pay rates with potential increases through training and development
• Access to MyHealthcare for support, advice, and treatment, plus an annual £350 allowance for healthcare products
• Discounts at retailers and tools for financial wellbeing via My Bupa Extras
• Discounts at gyms and fitness facilities, including online providers
• Support for mental health through Employee Assistance Programme, Family Mental HealthLine, and Wellbeing programmes
• Discounted dental insurance for immediate family
• Additional benefits: Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, Menopause Plan
• Wagestream for early access to income
• Career development opportunities
• And more

Why wait? Apply now and join a brilliant team. Find us on LinkedIn, Facebook, and Instagram.

We champion diversity and are committed to fair treatment of all applicants, including those with disabilities, offering reasonable adjustments during recruitment.

Bupa Dental Care is an equal opportunities employer.