Receptionist

Aneurin Bevan University Health Board; Hengoed; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading NHS organization is looking for a dedicated individual to provide efficient reception and clerical services within the Local Emergency Centre. The ideal candidate will have a good education, strong computer skills, and a commitment to high-quality service. Flexible working opportunities and career progression are available.

Qualifications

• Good general education required.
• Computer literacy and standard keyboard skills necessary.
• Proficiency in Word and Excel is desirable.

Responsibilities

• Provide reception and clerical services within the Local Emergency Centre.
• Maintain accurate records and perform general administrative duties.
• Liaise with nursing and medical staff and have high patient contact.

Skills

Ability to work under pressure

Problem-solving

Commitment to high-quality standards

Flexibility

Accuracy

Education

Good general education

Tools

Word

Excel

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through Welsh will not be treated less favourably than those made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need documents in a larger font or a different format (such as braille), please contact the recruiting manager named in the job advert or contact the Aneurin Bevan University Health Board recruitment team at 01495 745805 option 3 or email [e-mail].

If successful at interview, you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time; early applications are encouraged. Shortlisted candidates will be contacted via the email provided in their application, so please check your account regularly.

Please check your email account regularly. All recruitment correspondence will be sent to the email registered on your application form.

Aneurin Bevan University Health Board supports flexible working. Please note there is a temporary top-up for Bands 2 and 3 to reflect the incorporation of the top-up to the living wage of £12.60 per hour (£24,638 per annum). This will be in place until the annual pay uplift for 2025/26 is confirmed.

Please note that this vacancy may be withdrawn at any time if filled via internal redeployment.

Job Overview

The post holder will provide efficient, caring, and quality reception and clerical services within the Local Emergency Centre, working as part of a team to cover shifts from 07:00am to Midnight, seven days a week.

Main Duties

The post holder will be responsible for maintaining accurate records and performing general administrative and clerical duties. This role involves liaising with nursing and medical staff, other staff across the Health Board, and high patient contact. Attention to detail is essential.

Further information is provided in the attached Job Description.

Working for Our Organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation dedicated to caring. We offer a supportive workplace with opportunities for career development, flexible working, and a focus on work-life balance. Our services include integrated acute, primary, and community care for a population of 650,000, employing over 16,000 staff.

We provide extensive training, professional development, and career progression opportunities, including recognised qualifications and management programmes. Our strategy emphasizes high-quality hospital and community care, with a focus on innovation and excellence.

Qualifications

Essential criteria:

• Good general education
• Computer literacy
• Standard keyboard skills
• Understanding of routine work procedures, supported by on-the-job training and induction

Desirable criteria:

• Previous experience or knowledge
• Proficiency in Word and Excel

Skills

Essential criteria:

• Ability to work under pressure and solve problems while achieving targets
• Willingness to work under direction and independently
• Commitment to high-quality standards
• Flexibility, energy, and determination
• Accuracy and methodical approach to work