Receptionist

Practice Plus Group Holdings Limited; Haslemere; Sur place; GBP 12 398 000 - 17 909 000; Plein temps

Résumé du poste

Practice Plus Group Holdings Limited is seeking a Bank Receptionist to help open and run our Surrey Out-of-Hours service. You will welcome patients, register them, and manage calls and bookings during 19:00–08:00 weekdays and 24/7 on weekends.

Based at Haslemere and Cranleigh sites, you will support clinical teams with patient flow, maintain accurate records, and ensure a calm, professional reception area during busy periods. Flexibility to cover shifts is essential.

Qualifications

• Experience in reception or frontline clinics.
• Ability to register patients efficiently.
• Excellent organisational skills.
• Strong communication and telephone manner.

Responsabilités

• Greeting patients warmly and registering them efficiently.
• Managing telephone enquiries, bookings and patient queries.
• Supporting clinical teams by coordinating patient flow.
• Handling data entry and maintaining accurate records.
• Ensuring the reception area is calm, tidy and professional.
• Adapting quickly to changing demands during busy periods.

Connaissances

Customer service

Telephone handling

Data entry

Organisation

Description du poste

Practice Plus Group are looking for a Bank Receptionist at our Surrey OOH service to prepare and open a centre for patients, doctors and nurses arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group. Our OOH service is open from 19.00-08.00 Monday to Friday and 24 hours over the weekend. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you. The locations for this role are: Haslemere Community Hospital, Haslemere, GU27 2BJ Cranleigh Medical Practice, Cranleigh, GU6 8AE At Practice Plus Group, were here to make healthcare betterfor patients, clinicians and everyone in between. As one of the UKs largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices. Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank
contract, youll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability., Youll be the welcoming presence and organised mind that helps keep things running smoothly during our out-of-hours services. Your responsibilities will include: Greeting patients warmly and registering them efficiently Managing telephone enquiries, bookings and patient queries Supporting clinical teams by coordinating patient flow Handling data entry and maintaining accurate records Ensuring the reception area is calm, tidy and professional Adapting quickly to changing demands during busy periods Every shift brings a new set of challenges, and your flexibility will help us meet them with confidence.