Receptionist

Appleyard Lees IP LLP; Halifax; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a proactive Receptionist to join their Halifax office. This role involves delivering exceptional customer service as the first point of contact for visitors and managing various administrative tasks. The ideal candidate will possess strong communication skills and a friendly demeanor, ensuring a welcoming atmosphere. With flexible working options and a supportive environment, this position offers a unique opportunity to grow within a friendly team. Join a company that values individuality and provides excellent career prospects.

Benefits

Annual salary review

25 days annual leave + bank holidays

Holiday Purchase Scheme

Life assurance

Healthcare Cash Plan & Wellbeing App

Group Income Protection

Long Service Milestones

Social events

Vouchers for special occasions

Qualifications

• Professional and friendly manner with a passion for customer service.
• Strong attention to detail and ability to manage unexpected situations.

Responsibilities

• Meet and greet visitors and handle incoming calls professionally.
• Manage meeting room bookings and general administration duties.

Skills

Customer Service

Attention to Detail

Communication Skills

IT Literacy

Organizational Skills

Tools

MS Office

Job description

Department: HR

Location: Halifax

Description

We are looking for a confident and proactive Receptionist to join our Halifax Office, working independently offering a high level of customer service to our clients and colleagues. As the first point of contact for visitors and incoming calls, a professional and conscientious approach is a must, with the ability to build strong relationships across the business.

Key Responsibilities

• Meet and greet visitors, clients and colleagues in reception and ensure the correct paperwork and sign-in process is completed.
• Handle incoming calls and pass on detailed messages.
• Work on in-house systems to input accurate messages and data when required, as well as photocopying, scanning and uploading documents.
• Manage incoming and outgoing post and deliveries, opening and distributing as well as franking and sending daily.
• Manage and prepare meeting room bookings.
• Monitor incoming emails to generic email accounts.
• General administration duties, assisting with business travel, updating of spreadsheets and calendars.

Skills, Knowledge and Expertise

• Professional and friendly manner with a passion for delivering high levels of customer service.
• Strong attention to detail, with the ability to manage unexpected situations calmly and efficiently.
• Excellent communication both written and verbal.
• Good IT Literacy, particularly with MS Office.
• Organised and proactive attitude.

The hours are 8.45am to 5.00pm Monday to Thursday and 8.45am to 4.30pm on Friday. We would be happy to consider full-time or job share applications, however, our ideal candidate should have flexibility to cover holidays and planned absences when required.

Benefits

We pride ourselves on being small and friendly enough for you to get to know everyone – but big enough to offer you great career prospects. At Appleyard Lees you won't feel like a number or just another cog in the wheel, we understand everyone is individual and offer a friendly and supportive place to work and learn.

We also offer:

• A supportive and friendly place to work and learn.
• Annual salary review.
• 25 days annual leave + bank holidays.
• Holiday Purchase Scheme.
• Salary Exchange.
• Life assurance.
• Healthcare Cash Plan & Wellbeing App.
• Group Income Protection.
• Long Service Milestones.
• Social events.
• Vouchers on your birthday, at Christmas and for Special Occasions.
• Charity events.