Receptionist

Sodexo; Gloucester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading facilities management provider is seeking a Receptionist in Gloucester to deliver outstanding customer service at HMRC Bristol. Responsibilities include welcoming visitors, performing administrative tasks, and collaborating with site teams to maintain excellent standards. Essential skills include health and safety awareness and teamwork. Join a supportive workplace with opportunities for personal development and well-being initiatives.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for you & family

Financial tools & retirement plan

Cycle to Work

Paid volunteering day

Qualifications

• Strong awareness of health and safety procedures.
• Ability to identify the required standard for tasks and complete them efficiently.
• Support team goals and work collaboratively.
• Flexible, reliable, and organised.

Responsibilities

• Welcome visitors and provide first-class customer service.
• Carry out general receptionist and administrative duties.
• Maintain cleanliness in designated areas, including café and shared spaces.
• Operate till and follow cash handling procedures.
• Assist catering, mailroom, and other site teams as needed.
• Report maintenance issues and ensure health, safety, and security procedures are followed.
• Assist with moving furniture and setting up rooms for meetings/functions.

Skills

Health and safety awareness

Team collaboration

Organizational skills

Flexibility

Job description

• 37.5 hours per week
• Monday - Friday (shifts 0700 - 1500 and 1000 - 1800)
• £12.97 per hour
• Car parking

Check your local transport links here: Plan Your Journey | Traveline - BS2 0EL

Job Introduction:

Join our Receptionist team to deliver outstanding customer service as the first point of contact for visitors while supporting the cleanliness and smooth running of HMRC Bristol, BS2 0EL. You\'ll help with general reception, administrative tasks, porter duties, and assist across site operations to maintain excellent standards and client satisfaction.

What you\'ll do:

• Welcome visitors and provide first-class customer service.
• Carry out general receptionist and administrative duties: answering calls, emails, filing, and organising paperwork.
• Maintain cleanliness in designated areas, including café and shared spaces.
• Operate till and follow cash handling procedures as required.
• Assist catering, mailroom, and other site teams as needed.
• Report maintenance issues and ensure health, safety, and security procedures are followed.
• Participate in training and follow site-specific procedures (COSHH, cleaning, food safety).
• Assist with moving furniture and setting up rooms for meetings/functions.
• Be flexible to work additional hours to cover team absences.

What You Bring:

Essential Skills & Experience:

• Strong awareness of health and safety procedures.
• Ability to identify the required standard for tasks and complete them efficiently.
• Support team goals and work collaboratively.
• Flexible, reliable, and organised.

Desirable:

• Ability to work on your own initiative.
• Previous experience in reception, administration, or cleaning roles is a plus, but full training will be provided.

What we offer:

Working with Sodexo is more than a job; it\'s a chance to be part of something greater.You\'ll belong in a company and team that values you for you; you\'ll act with purpose and have an impact through your everyday actions; and you\'ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!