Receptionist

AC Hotel by Marriott Glasgow; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

AC Hotel by Marriott Glasgow is seeking a Front Office Receptionist. This role involves welcoming guests, addressing inquiries, and assisting with hotel administration in a vibrant hospitality environment. Join a team recognized as one of the Top 30 Best Places to Work in Hospitality, enjoying numerous employee benefits, including discounted hotel rates and a supportive workplace culture.

Benefits

Discounted hotel room rates

Extra days holiday for your birthday

Flexible working arrangements

Pension

Discounted Gym Membership

Discounts for Supermarkets and Retailers

Team Social Events

Employee Assistance Programme

Free meals on duty

Qualifications

• Experience of Hotel Reception or working with the General Public preferred.

Responsibilities

• Welcoming guests and acting as their first point of contact.
• Completing administration tasks.
• Answering guest queries about the hotel and Glasgow.

Skills

Strong communication skills

Interpersonal skills

Flexibility

Driven

Job description

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AC HOTEL BY MARRIOTT GLASGOW - FRONT OFFICE RECEPTIONIST

The AC Hotel Glasgow combines heritage architecture, contemporary design and discerning service to create a seamless experience allowing our guests to focus, be present and connect. Our new hotel is located next to iconic George Square,all 245 of our purposeful hotel rooms combine form & function to create a harmonious aesthetic for our guests.

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A FRONT OFFICE RECEPTIONIST AT AC HOTEL BY MARRIOTT GLASGOW

Reporting to the Front of House Manager, you can expect your working day/evenings to include the following.

• Welcoming guests and acting as their first point of contact
• Logging issues or requests
• Answering the phones to prospective customers and guests
• Completing administration tasks
• Preparing room bills and taking payment
• Answering guest queries, and questions about the hotel, and/or Glasgow
• Signposting guests to our Restaurant and Bar.
  
  

What We Need From You

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Front Office Receptionist you will need the following qualities and skills.

• Driven
• Strong communication and interpersonal skills
• Flexibility
• Experience of Hotel Reception or working with the General Public preferred.
  
  

What We Offer

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends & family with Marriott Bonvoy
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Discounted Gym Membership
• Discounts for Supermarkets, High Street Retailers, and Cinema Tickets
• Team Social Events
• Employee Assistance Programme and access to counselling support
• Future opportunities to develop within hazel through. We actively encourage internal development and progression.
• Free meals on duty saving you over £1000 per year
• And more..
  
  

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [emailprotected] .