Receptionist

CBRE; Erskine; On-site; GBP 18,000 - 25,000; Part time

Job summary

A leading company in real estate, CBRE, is seeking a part-time Receptionist for their Erskine office. The role includes welcoming clients, managing bookings, and ensuring a professional front-of-house experience while working Monday to Friday from 1pm to 6pm. Ideal candidates will exhibit exceptional customer service skills and a friendly demeanor in a corporate setting.

Qualifications

• Experience in dealing with customers in a corporate environment.
• Ability to work independently and as part of a team.
• Strong attention to detail and communication skills.

Responsibilities

• Act as the first point of contact for visitors.
• Manage room bookings and client requests.
• Maintain a tidy reception area.

Skills

Customer service

Communication

Organizational skills

Job description

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Erskine - Scotland - United Kingdom of Great Britain and Northern Ireland

Work Schedule: 1pm - 6pm Monday - Friday (25 hours per week)

Responsibilities

• Act as the first point of contact for visitors to our clients Erskine office location providing a professional warm welcome to the venue.
• Assist clients and visitors with badges by liaising with the landlord security team and direct/escort them to a meeting room or their event host
• Maintain a clean, tidy and organized customer facing reception area.
• Manage the room bookings and client requests in accordance with set guidelines to ensure first class customer service.
• Assist with ad-hoc hospitality requests as/when required
• Record and report any incidents and health and safety hazards.
• Provide general support to customer enquiries
• Ensure any courier/mail deliveries are directed to the mailroom area
• Raise service requests as required.
• Daily monitoring of site work orders both on SI7 and Vantage systems to ensure account KPI’s are met.
• Support with requesting quotes from contractors / chasing of quotes / booking in dates (as/when required)
• Support with uploading new / checking current documentation on Elogbooks
• Support all CBRE platforms; SI7, Smartsheet, Vantage, MYHSE, Elogbooks, Harbour
• Support the Facilities Manager with reasonable ad-hoc requests.
• Work additional hours according to the needs of the business to cover holiday and sick leave as stated within the terms outlined in employment contract.
  
  

Person Specification

• Professional and courteous with ability to remain calm under pressure.
• Ability to work on own initiative as well as part of an integrated site team.
• Friendly and approachable personality with the ability to operate in a confident manner.
• Previous experience of dealing with customers within a corporate environment with a high emphasis on customer service.
• Must be able to complete a wide range of activities requiring clear communication, excellent organizational skills and attention to detail.
• High standards of personal presentation essential to ensure client image is supported
• Experience in a Corporate office environment
  
  

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

Service line: GWS Segment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

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