Receptionist

Premier Work Support; England; On-site; GBP 20,000 - 23,000; Full time

Job summary

A leading company is seeking a temporary Receptionist in Gloucester. The role includes managing front desk duties, ensuring excellent customer service, and supporting building users. Candidates must be approachable and possess strong communication skills. This position offers the potential for permanence based on performance.

Qualifications

• Flexibility to work a rolling shift pattern of 42.5 hours/week.
• Excellent communication skills to interact with clients face-to-face and over the phone.
• Previous experience in a similar position is desired.

Responsibilities

• Manage reception and front desk duties, including security and health & safety tasks.
• Provide high-level customer service, answering questions and helping with requests.
• Use a booking system for Visitor Management and maintain cleanliness in the office.

Skills

Communication

Customer Service

Microsoft Office

Education

High School Diploma

Job description

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Premier Work Support are currently recruiting for a temporary Receptionist based in Gloucester.

This position is for someone who is approachable, welcoming, pleasant, and able to provide the correct information when asked.

Duties include:

* Reception/front desk duties, including security duties,
* H&S duties include fire alarm tests and first aid kit checks,
* Reporting incidents and maintenance, supporting building users,
* Main point of contact for all client's colleagues on the floor,
* Answering questions, help with requests, from technology, events, wellness schedule, etc..
* All-purpose administration to support the delivery of a consistent service to our customers,
* Using an administered booking system for Visitor Management, Meeting Rooms, and Desk Bookings, within the client's workspace,
* Ensure that clear desk policy/cleanliness is maintained throughout the office,

You will need to have a good knowledge of Microsoft Office products, excellent communication skills and be capable of building and maintaining relationships and delivering high-level customer service to clients and workers over the telephone and face-to-face.

Requirements: flexibility to work on a set three weekly rolling shift pattern of 42.5hrs per week with 8.5hr shifts between 6.00am - 9.30pm, including one Saturday every three weeks.

Please see the shift pattern below:

* Shift 1: Monday to Friday - 6:00am - 2:30pm
* Shift 2: Monday to Friday - 1:00pm - 9:30pm
* Shift 3: Tuesday/Wednesday - 7:00am to 7:30pm, Thursday - 7:00am to 5:00pm and Saturday - 7:00am - 6:30pm

This is a temporary role, with the potential to become permanent for the right candidate subject to attitude, timekeeping and performance

Previous experience in a similar position is desired. If this is the role for you, apply today!