Receptionist

Serco Limited; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A managerial service provider is seeking a part-time Receptionist at Quarry Leisure Centre in Oswestry. The role involves high levels of customer interaction, providing information and assistance to visitors. Ideal candidates will have strong communication skills and experience in busy environments. Flexible working hours and excellent benefits are offered, including free membership and training opportunities.

Benefits

Free membership at the Centre

Discounted use of classes and facilities

Free safeguarding training and DBS check

Excellent development and training opportunities

6% employer-matched pension contribution

24 days annual leave + Public Holidays

Life assurance up to 2x base salary

Qualifications

• Previous experience dealing with customers in a busy environment is preferred.
• Passionate and enthusiastic about delivering excellent service.

Responsibilities

• First point of contact for customers, providing information and service.
• High levels of customer interaction face-to-face and over the phone.
• Assist other staff members as needed.

Skills

Good communication and customer care skills

Ability to work under pressure with maturity

Ability to handle cash and maintain customer records

Good telephone manner and IT confidence

Customer service qualifications

Job description

Overview

Location: Quarry Leisure Centre, Oswestry SY1 1RU

Job type: Part time & Permanent

Working Hours: 7.75 hours per week covering every Sunday 07:45am – 4:00pm plus casual overtime available.

Salary: Up to £12.21 per hour + Excellent benefits

Shropshire Community Leisure Trust aims to encourage active, healthy lifestyles in a safe, warm, clean, friendly and fun environment. We seek a Receptionist to join our team to help deliver these services.

The Receptionist is the first point of contact for customers, providing concise information and service related to the facility and its offerings. The role involves high levels of customer interaction face-to-face, via email, and over the telephone. There may be times when you will assist other staff members.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

About you

The successful candidate will be passionate, enthusiastic, and committed to delivering excellent service to centre visitors. Previous experience dealing with customers in a busy environment is preferred, especially any sales experience. You should have:

• Good communication and customer care skills
• Ability to work under pressure with maturity and calmness
• Ability to handle cash and maintain customer records
• A good telephone manner and confidence with IT systems
• Customer service qualifications are desirable

If you meet the above criteria and are seeking a new, varied role, please apply today.

Why Serco

Meaningful and vital work: You will help provide our communities with a safe and enjoyable environment.

A world of opportunity: We support internal progression and development opportunities.

Great people: Our staff are dedicated to delivering excellent service.

What we offer

• Free membership at the Centre plus heavily discounted use of classes and facilities
• Free safeguarding training and DBS check
• Excellent development and training opportunities
• 6% employer-matched pension contribution
• 24 days annual leave + Public Holidays (pro rata for part time)
• Life assurance up to 2x base salary
• For all Leisure benefits please see link below

Employee Benefits (moreleisure.com)