Receptionist

LGH Hotel Management Ltd; East Midlands; On-site; GBP 18,000 - 22,000; Full time

Job summary

A hospitality management company is seeking an enthusiastic Hotel Receptionist for the Derby Mickleover Hotel. In this role, you will be the first point of contact for guests, ensuring a warm welcome and seamless check-in. We seek candidates with excellent communication skills and the ability to multitask in a fast-paced environment. Employee benefits include discounts and wellness support. Apply now to join our team.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to prioritize effectively in a fast-paced environment is a must.
• Comfortable with hotel reservation systems and general computer use.
• Positive and professional attitude with high attention to detail.

Responsibilities

• Provide a warm and friendly welcome to guests.
• Assist guests with any queries or requests during their stay.
• Handle incoming calls, make reservations, and share information about the hotel.

Skills

Excellent Communicator

Multitasker Extraordinaire

Tech-Savvy

Detail-Oriented

Job description

Receptionist

Derby Mickleover Hotel, Signature Collection By Best Western

Check out the hotel on our virtual tour!

The Opportunity

Are you passionate about hospitality and providing exceptional guest experiences? We're looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.

What You'll Do:

• Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
• Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
• Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.

Why Join Us:

Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
Dynamic Environment: Thrive in a supportive setting where your contributions are valued.

If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

• Excellent Communicator: Possess strong written and verbal communication skills.
• Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
• Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
• Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.

Hotel

Located to the west of Derby, just three miles from the city centre and a 10-15 minute taxi ride from the main Derby train station, the Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links.

With the stunning Peak District National Park on your doorstep, it’s perfect for romantic strolls or seasoned walkers. You can also relive the drama of Pride and Prejudice by visiting the magnificent Chatsworth House or seek thrills with the family at nearby Alton Towers.

The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms. This includes nine luxury suites and 15 good value family rooms.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.