Receptionist

Bupa Dental Care; Dereham; On-site; GBP 20,000 - 25,000; Part time

Job summary

Bupa Dental Care in Dereham is seeking a part-time Dental Receptionist to foster positive patient interactions and perform administrative tasks. Candidates should possess excellent customer service skills, familiar with healthcare environments, and proficient in Microsoft applications. The role entails supporting the practice while ensuring a seamless patient experience.

Benefits

Competitive pay rates

Annual MyHealthcare Allowance (~£350)

Discounts at gyms and fitness facilities

Comprehensive mental health support

Discounted dental insurance for immediate family members

Cycle to Work Scheme

Free annual Flu vaccine

Wagestream: access income before payday

Career development support

Additional perks available

Qualifications

• Prior experience in a reception or administrative role, preferably in healthcare.
• Strong communication skills across multiple formats.
• Ability to work well in a fast-paced environment.

Responsibilities

• Meeting and greeting patients, ensuring a positive experience.
• Handling appointment bookings and updates.
• Coordinating patient care packages along with supporting the clinical team.

Skills

Customer service

Communication

Organisational skills

Professional attitude

Ability to work in fast-paced environment

Education

Previous administration or receptionist experience

Experience in healthcare

Tools

Microsoft Word

Microsoft Outlook

Job description

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Bupa Dental Care Dereham are looking for a Dental Receptionist to join their experienced team.

Here at our practice, our people are at the heart of everything we do because we care. We have created environments where people can look forward to coming to work, feel empowered, and benefit from working collaboratively with talented experts.

What’s on offer?

Part-Time Position: Mondays and Tuesdays

Working Pattern: 8am to 6pm, 16 hours per week

Desirable: Customer service experience in healthcare

Receptionist role and responsibilities

• Meeting and greeting patients, providing a great first impression and patient journey
• Booking and amending appointments, answering the phone, updating patient records
• Co-ordinating care packages provided by clinicians
• Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
• Providing excellent customer service face-to-face, via telephone, and email
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Handling payments and maintaining patient confidentiality

Your skills and experience

• Ability to be positive and professional in a fast-paced environment
• Previous administration or receptionist experience, preferably in healthcare
• Strong communication skills (face-to-face, telephone, email)
• Proficient with Microsoft Word and Outlook; strong organisational skills
• Experience in promoting company products and services
• Preferred Dentally experience

Your salary and benefits

We make life better for millions. Here are some benefits when you join Bupa Dental Care:

• Competitive pay rates with opportunities for increases through training and development
• Access to MyHealthcare: free support, advice, and treatment for health issues, including remote GP, physiotherapy, and mental health support; annual MyHealthcare Allowance (~£350)
• My Bupa Extras: discounts at retailers, tools, content, and financial wellbeing support
• Discounts at gyms and fitness facilities nationwide, including online providers
• Comprehensive mental health support via EAP, Family Mental HealthLine, and Personal Energy wellbeing programme
• Discounted dental insurance for immediate family members
• Additional benefits: Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, Menopause Plan
• Wagestream: access income before payday when needed
• Career development support and pathways
• And many more, just ask.

Bupa Dental Care Dereham is seeking a Dental Receptionist to join their team. Our environment is built around caring, empowerment, and collaboration with talented professionals.

What’s on offer?

Part-Time: Mondays and Tuesdays, 8am to 6pm, 16 hours per week

Competitive Salary and Career Development Opportunities

Receptionist role and responsibilities

• Meeting and greeting patients, ensuring a positive patient journey
• Booking, amending appointments, answering calls, updating records
• Coordinating patient care packages provided by clinicians
• Promoting and upselling services including Plan options, Finance, and Insurance claims
• Providing excellent customer service in person, over the phone, and via email
• Supporting the Practice Manager and clinical team
• Handling payments and maintaining confidentiality

Your skills and experience

• Positive and professional attitude in a fast-paced environment
• Experience in administration or reception, healthcare preferred
• Strong communication skills (face-to-face, phone, email)
• Proficient with Microsoft Word and Outlook; well-organised
• Experience in promoting products/services; Dentally experience preferred

Your salary and benefits

Join us to enjoy benefits such as:

• Competitive pay with training opportunities
• Access to MyHealthcare and annual allowance (~£350)
• Discounts at retailers, gyms, and fitness providers
• Comprehensive mental health support
• Discounted dental insurance for family
• Additional perks: Cycle to Work, free Flu vaccine, discounted eye tests, Menopause Plan
• Access to income before payday via Wagestream
• Career progression opportunities