Receptionist

LGH Hotels Management; Derby; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join a leading hotel management firm as a Hotel Receptionist in Derby. Be the first point of contact for guests, ensuring a warm welcome and assisting them throughout their stay. It's an exciting opportunity to thrive in a supportive environment within the hospitality industry, offering substantial employee benefits.

Benefits

Employee discounts on hotel stays

Shopping discounts

Eye care

Free meals on duty

Cycle to work scheme

Wellbeing support and resources

Qualifications

• Excellent written and verbal communication skills.
• Ability to multitask and prioritize effectively.
• Comfortable with hotel reservation systems and computer literate.
• High attention to detail and a positive attitude.

Responsibilities

• Welcome guests with a warm and friendly demeanor.
• Assist guests with queries and requests throughout their stay.
• Manage incoming calls and reservations.

Skills

Communication

Multitasking

Attention to Detail

Technical Savvy

Job description

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Are you passionate about hospitality and providing exceptional guest experiences? We're looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.

What You'll Do:

• Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
• Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
• Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.

Why Join Us:

Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
Dynamic Environment: Thrive in a supportive setting where your contributions are valued.

If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

• Excellent Communicator: Possess strong written and verbal communication skills.
• Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
• Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
• Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.

Hotel

Located to the west of Derby, just three miles from the city centre and a 10-15 minute taxi ride from the main Derby train station, the Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links.

With the stunning Peak District National Park on your doorstep, it’s perfect for romantic strolls or seasoned walkers. You can also relive the drama of Pride and Prejudice by visiting the magnificent Chatsworth House or seek thrills with the family at nearby Alton Towers.

The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms. This includes nine luxury suites and 15 good value family rooms.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.