Receptionist

Sandstone Care Group; Congleton; On-site; Full time

Job summary

Sandstone Care Group seeks a Receptionist to provide a warm welcome to visitors and callers, ensuring exceptional care standards in a residential nursing home. This role involves key responsibilities in visitor management, communication, and administrative support, contributing to the smooth operation of the care home.

Benefits

Free Meals

Discounts on high street retailers

Refer-a-Friend bonus

Flexible pay options

Free wellbeing programme

Employee recognition scheme

Pension scheme

In-house training

Career opportunities

Qualifications

• Previous experience in a receptionist or administrative role, ideally within a care environment.
• Strong verbal and written communication skills.
• Excellent attention to detail, multitasking and prioritization.

Responsibilities

• Greet visitors warmly and manage sign-ins.
• Answer phone calls and respond to inquiries.
• Assist Home Administrator with administrative tasks.

Skills

Communication Skills

Organizational Skills

IT Skills

Team Player

Tools

Microsoft Office

Job description

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Hours: 37.5 hours per week, Monday to Friday, 9am to 5pm
Salary: £12.41 per hour

Located in Congleton, Priesty Fields combines modern design with exceptional care, offering tailored residential and nursing services in a secure, welcoming environment. We are passionate about providing person-centered care and empowering our residents to maintain their independence.

The Role:

As Receptionist, you will be the first point of contact for visitors and callers, ensuring a professional and friendly experience. Your role is essential in supporting the smooth running of the home, maintaining high standards, and working closely with the team to deliver exceptional care.

Key Responsibilities:

• Reception & Visitor Management: Greet visitors warmly, manage sign-ins, and update the visitor booking system.
• Communication: Answer phone calls, respond to inquiries, and provide accurate information to residents, families, and staff.
• Administrative Support: Assist the Home Administrator with various administrative tasks such as record updates, data entry, and filing.
• Maintain Environment Standards: Ensure the reception area and communal spaces remain clean, safe, and welcoming.
• Team Collaboration: Work as part of a team to ensure smooth daily operations and support your colleagues when needed.
• Confidentiality: Handle sensitive information with care, adhering to privacy and safeguarding policies.

Sandstone employees enjoy a range of benefits:

• Free Meals* . Free DBS.
• Discounts on the high street* - with retailers like Asda, Costa and Argos
• Refer-a-Friend - and get a £250 bonus
• Flexible pay* - choose when you are paid, and get money management tips too
• Free wellbeing programme - helping you look after your physical and mental health
• Employee recognition scheme - we recognise and reward great work
• Pension scheme - helping you plan for your retirement
• In-house training - on-going face-to-face training, tailored to you
• Career opportunities - The chance to ‘make your mark’ and play a key role

*Overtime is paid for working over full time hours. However, overtime enhancement will not feature on your contract of employment and can be withdrawn at any time as managers decision is final. Free meals are given if working over an 8 hour shift and are subject to terms and conditions. Discounts are accessed using our ‘Reward Me’ app. Flexible pay is available via ‘WAGESTREAM’.

What are we looking for:

• Experience: Previous experience in a receptionist or administrative role, ideally within a care environment.
• Passion for Care: A genuine interest in the health and social care sector and a desire to support others.
• Communication Skills: Strong verbal and written communication skills, with the ability to interact confidently and professionally.
• Organizational Skills: Excellent attention to detail, able to multitask and prioritize effectively in a busy environment.
• IT Skills: Proficient in using computer systems, including Microsoft Office, and experience with booking and record-keeping systems.
• Team Player: Flexible, proactive, and capable of working independently or as part of a team.

Sandstone Care Group is an Equal Opportunity Employer:

We welcome and encourage applications from all backgrounds. We embrace diversity within each service, as we think it is important that the Social Care Workforce represents the people it serves. We welcome applications from people from backgrounds including disabled candidates, Black, Asian and Minority Ethnic (BAME) candidates, LGBTQ+ as well as non-binary candidates, and those with experience of mental health.