Receptionist

Darktrace Ltd; City of Westminster; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

23 days' holiday

Birthday day off

Private medical insurance

Life insurance

Salary sacrifice pension

Enhanced family leave

Employee Assistance Program

Cycle to work

Job summary

Darktrace Ltd in London is seeking a polished Front of House Receptionist to join our busy city office. As the first point of contact for visitors, you will create a welcoming and professional environment and support the Cambridge office on occasion.

The ideal candidate has prior reception experience, a professional, warm demeanor, strong communication and time-management skills, and a proactive, organised approach to handling office tasks and equipment.

Qualifications

• Experience in a reception or front-of-house role.
• Professional, warm and customer-focused attitude.
• Proactive and organised approach to problems and tasks.
• Hands-on experience with office equipment and systems.

Responsibilities

• Greeting and directing visitors to the appropriate person or office.
• Answering, screening, and forwarding incoming phone calls.
• Keeping the reception area tidy, well-stocked, and presentable.
• Receiving, sorting, and distributing daily post and deliveries.
• Maintaining office security by following safety procedures and managing visitor access.
• Ordering front office supplies and managing inventory.
• Assisting with ad hoc tasks such as sourcing vendors and supporting events.

Skills

Reception experience

Customer-focused

Proactive problem-solving

Office equipment

Job description

We are looking for a polished and professional Front of House Receptionist to join our busy and vibrant London office. As the first point of contact for visitors, you're going to play a key role in creating a welcoming and professional environment at Darktrace. We're looking for a detail-oriented team player who thrives in a dynamic setting and enjoys being at the heart of office life. This is a full-time position based in our London office, with occasional travel to our Cambridge office.

What will I be doing

As the Receptionist, you'll be the face of our London office, ensuring every visitor and colleague receives a warm and professional welcome. Your day-to-day responsibilities will include:

• Greeting and directing visitors to the appropriate person or office
• Answering, screening, and forwarding incoming phone calls
• Keeping the reception area tidy, well-stocked, and presentable
• Receiving, sorting, and distributing daily post and deliveries
• Maintaining office security by following safety procedures and managing visitor access (e.g., logbook, visitor badges)
• Ordering front office supplies and managing inventory
• Supporting with ad hoc tasks such as sourcing vendors, managing office expenses, and assisting with internal employee events

Ideal Candidate

We welcome applications from candidates who are enthusiastic about building a career in reception and front-of-house roles. You'll be interacting with people across the business and supporting the Cambridge office directly, so strong communication and time management skills are essential. You'll also need to be proactive, organised, and have a keen eye for detail. Ideally, you'll bring:

• Previous experience in a reception or front-of-house role
• A professional, warm, and customer-focused attitude
• A proactive and resourceful approach to problem-solving
• Hands-on experience with office equipment and systems

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day. Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead. At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves. We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.

Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast

Benefits

• 23 days' holiday + all public holidays, rising to 25 days after 2 years of service,
• Additional day off for your birthday,
• Private medical insurance which covers you, your cohabiting partner and children,
• Life insurance of 4 times your base salary,
• Salary sacrifice pension scheme,
• Enhanced family leave,
• Confidential Employee Assistance Program,
• Cycle to work scheme.