Receptionist

Colosseum Dental; Chipping Barnet; On-site; GBP 20,000 - 25,000; Full time

Job summary

Colosseum Dental is seeking a skilled Receptionist for their busy Westpole Dental Clinic in Barnet. This role involves managing appointments, greeting patients, and delivering exceptional customer service. Join a certified Great Place to Work with numerous benefits, including your birthday off and a healthcare cash plan.

Benefits

Your birthday off!

UK Healthcare cash plan scheme

Ability to buy holiday once a year

Blue light discount card

Continuous professional development

Free NHS dentistry up to band 3

Annual conference

Colosseum Care Day

Cycle to work scheme

Discounted gym membership

Increased holidays with tenure

Additional holiday incentives

Qualifications

• Experience in customer service is essential.
• Experience working in dental/medical/health care is beneficial.
• Reliable and punctual with a warm manner.

Responsibilities

• Answering phones and responding to email enquiries.
• Booking and managing dentist day lists and diary appointments.
• Completing non-clinical tasks and maintaining an accurate filing system.

Skills

Communication

Organisational

Customer Service

Job description

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We are currently seeking a Receptionist with excellent communication and organisational skills to join the team at our busy Westpole Dental Clinic based in Barnet.

Our three-surgery practice is a well-established part of the Barnet community with good transport links and offers both NHS and private services including whitening and Invisalign.

About The Role

We are currently seeking a Receptionist with excellent communication and organisational skills to join the team at our busy Westpole Dental Clinic based in Barnet.

Our three-surgery practice is a well-established part of the Barnet community with good transport links and offers both NHS and private services including whitening and Invisalign.

Colosseum Dental are proud to be a certified Great Place to Work (2025-2026) for a fourth year running! So why not come and visit us and see for yourself!

Benefits:

• Your birthday off!
• UK Healthcare cash plan scheme – claim for various healthcare costs up to an annual limit
• The ability to buy holiday once a year
• Blue light discount card
• Continuous professional development – courses in various specialisms
• Free NHS dentistry - up to band 3
• Annual conference
• Colosseum Care Day - an extra day off to use for a significant event or just a self care day!
• Cycle to work scheme
• Discounted gym membership
• Holidays increased the longer you stay with us
• Additional holiday incentives
• Plus many more!

Hours:

During your induction period you will have the opportunity to receive further training and development to get signed off as a Patient Coordinator, offering a great opportunity to progress and develop your skills. This will be discussed in more detail during the interview process.

About You

You will be patient orientated with a focus on delivering excellence in all areas of the patient life-cycle. You must be reliable and punctual with a warm and welcoming manner. Customer service experience is essential and experience working within dental/medical/health care or a sales focused environment would be highly beneficial.

The main duties will include:

• Answering phones, responding to email enquiries, greeting patients
• Booking and managing dentist day lists and diary appointments
• Completing non-clinical tasks and ensuring an accurate filing management system is maintained
• Excellent patient, colleague and management journeys
• Adherence to dental regulatory and clinical administration guidelines

About Us

Colosseum Dental Ltd are a market leading dental company, with over 70 dental practices across the UK and combined with our clinics across Norway, Denmark, Sweden, Switzerland, Finland and Italy, make up the pan-European group, known as the Colosseum Dental Group. Based on feedback from our employees, Colosseum Dental has been officially certified a Great Place to Work, and ranks in the UK's Best Workplaces for Women, Development and Wellbeing. No other dental group in the UK can say the same!