Receptionist

DHU Healthcare; Buxton; On-site; GBP 20,000 - 24,000; Full time

Job summary

A healthcare service provider in Buxton is looking for a full-time Receptionist to join their team. The role involves welcoming patients, managing calls, and maintaining accurate records using SystmOne. Candidates should have solid administrative skills and good IT literacy. The company offers generous leave, health benefits, and a supportive work environment.

Benefits

Generous Annual Leave

Health Cash Plan

NHS Pension Scheme

Car Lease Scheme

Cycle to Work Scheme

Employee Assistance Programme

Birthday Leave Guarantee

Free Parking

Qualifications

• Previous administration experience is essential.
• Experience in a healthcare or GP practice environment is desirable.
• Full valid driving licence and ability to travel may be required.

Responsibilities

• Welcoming and assisting patients professionally.
• Managing incoming calls and appointment bookings.
• Using SystmOne for maintaining patient records.
• General reception and administrative duties.

Skills

Excellent communication and interpersonal skills

Good IT literacy

Strong attention to detail

Ability to manage priorities

Self-motivated

Tools

MS Word

Excel

Job description

Receptionist - Buxton Medical Practice

Start Your Career Journey with DHU Healthcare!

Are you a reliable, adaptable, and friendly Receptionist with a passion for supporting patient care? DHU Healthcare is currently seeking a full-time Receptionist to join our dedicated Primary Care team at Buxton Medical Practice.

What DHU Healthcare Can Offer You

Location: Buxton Medical Practice, SK17 9BZ

Contract: Full Time - Permanent

Hours: 37.5 hours

Salary: £23,875 per annum (Band 2)

Why Join DHU Healthcare?

• Generous Annual Leave: 25 days + 8 bank holidays (increasing with service) - Pro Rata
• Health Cash Plan: Free Level 1 cover after six months - includes dental, optical, therapies, and 24/7 GP access for you and your family
• NHS Pension Scheme: Continue your contributions and retain NHS benefits
• Car Lease Scheme: Hybrid and electric vehicles available through NHS Fleet Solutions
• Cycle to Work Scheme: In partnership with Halfords
• Employee Assistance Programme & Wellbeing Hub: Including shopping discounts and mental health support
• Birthday Leave Guarantee: Take your birthday off or use the day another time
• Free Parking: Available at most of our locations
• Supportive, Inclusive Culture: We champion diversity, equity, and professional development
  
  

What Your Typical Day Looks Like:

• Welcoming and assisting patients in a friendly, professional manner
• Managing incoming calls and messages, including appointment bookings and home visit requests
• Using SystmOne to update and maintain accurate patient records
• Typing outgoing correspondence and data entry tasks
• Supporting the team with general reception duties and daily administrative tasks
• Ensuring the reception and waiting areas are clean, tidy, and ready for colleagues and patients
• Handling patient enquiries with empathy and discretion
• Summarising records and managing filing systems effectively
  
  

To Be a Successful Administrator/Receptionist, You'll Need:

Essential

• Previous administration experience
• Good IT literacy, especially with MS Word and Excel
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to manage priorities and work independently
• Self-motivated and adaptable to changing service needs
  
  

Desirable:

• Experience in a healthcare or GP practice environment
• Familiarity with EMIS Web and NHS systems
• Full valid driving licence and ability to travel to other DHU bases as needed
  
  

At DHU Healthcare, we believe in creating a workplace where everyone feels respected and supported. We proudly uphold values of Compassion, Accomplishment, Respect, and Encouragement in everything we do.

We are also a proud Forces-Friendly Employer, welcoming applications from Veterans, Reservists, and military families.

Ready to Support Healthcare with Purpose?

Apply today and become part of a compassionate team committed to excellent patient care.

Need a different way to apply? We're here to help - just email us at

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