Receptionist

West Suffolk NHS Foundation Trust; Bury St Edmunds; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prestigious healthcare organization in Bury St Edmunds is seeking a Principal Invasive Cardiac Physiologist to provide administration support for the Diagnostic Cardiology Department. The ideal candidate will have clerical experience, sound IT skills, and a focus on patient communication. This role involves liaising with medical staff and supporting the team in a dynamic environment. Competitive pay and a supportive atmosphere await you.

Qualifications

• Clerical experience is required.
• Medical terminology knowledge is essential.
• NHS experience is preferred.
• Experience of working within a team-based environment.

Responsibilities

• Support the administrative functions within the Diagnostic Cardiology Team.
• Liaise with medical and nursing staff and other departments.
• Perform departmental administration duties including booking appointments.

Skills

Sound IT skills

Polite and efficient manner

Interpersonal skills

Analytical and conscientious approach to work

Ability to prioritise

Ability to work calmly in a busy environment

Team player

Education

Maths and English to GCSE A-C or equivalent

Tools

E-Care

Solus

Job description

Full Time - 37.5 hpw - Fixed Term Post for 6 Months

We are looking for a keen and committed individual to join our team in cardiology, providing administration support for the day-to-day running of the Diagnostic Cardiology Department, located at West Suffolk Hospital. Key aspects of this role include working closely with a variety of people and utilising patient databases to ensure smooth running of the department.

It is an exciting time in the department with expansion of services both at West Suffolk Hospital and our new Community Diagnostic Hub in Newmarket. This provides diagnostic cardiology services with state of the art facilities, including ECG, ECG moinitoring, echocardiography and invasive cardiac services.

The Cardiology department is a small, friendly department and are very proud of the quality of services we offer. Our Cardiology Department staff consists of a mix of cardiac physiologists, cardiographers, assistant technical officers and admin support staff.

West Suffolk NHS Foundation Trust is a prestigious "centre of global digital excellence", after it was identified as one of the country's 26 "most digitally advanced" trusts.

For more information, please contact Anna Clapton: [e-mail] or telephone [phone].

Main duties of the job

The successful applicant will join the Clerical and Administrative team within the Diagnostic Cardiology Department. As a member of the Diagnostic Cardiology Team, the applicant will support the administrative functions within the team, and all other linked areas e.g. Wards, Clinics and the catheter lab.

The role has a particular focus on patient communication and interactions, so it is essential that the applicant has experience with patient or customer facing roles. This role will, on occasion, involve other departmental administration duties, including providing cover for other administrative staff, performing duties such as booking appointments.

In the performance of duties, the post holder will be required to liaise with medical and nursing staff and other departments across West Suffolk NHS Foundation Trust as necessary.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children\'s ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job responsibilities

For full details of the Job role and Person specification please see attached Job Description.

Certificate of sponsorship For your information only

Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa

If you qualify for another type of visa or right to work, please ignore this information.

Person Specification

Education and qualifications

• Maths and English to GCSE A-C or equivalent.
• Medical terminology knowledge.

Experience and knowledge

• Clerical experience.
• Knowledge and experience of E-Care and Solus
• NHS experience.
• Experience of working within a team-based environment.

Skills and abilities

• Sound IT skills
• Ability to work calmly in a busy environment.
• Polite and efficient manner.
• An ability to prioritise.
• Interpersonal skills.
• Team player
• Analytical and conscientious approach to work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Title Principal Invasive Cardiac Physiologist