Receptionist

Bridge Learning Campus; Bristol; On-site; GBP 20,000 - 22,000; Full time

Job summary

Join a committed team at Bridge Learning Campus as a receptionist, providing essential service and support across primary and secondary receptions. This role offers both full-time and part-time options, where your communication and organisational skills will be crucial in a dynamic school environment.

Qualifications

• Good standard of IT and customer service skills.
• Experience in a similar role advantageous but not essential.
• Fluency in spoken English essential.

Responsibilities

• Provide first point of contact at the reception.
• Undertake reception duties and maintain the reception area.
• Follow safeguarding procedures for visitors.

Skills

Communication

Organisational skills

Customer service

Tools

IT skills

Job description

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We are seeking a skilled and organised receptionist to join our business team and to run our school reception from 8am to 4pm (or 8am to 12pm/12pm to 4pm), term time only. This is an exciting and unique opportunity to be part of a committed and dynamic team, focused on providing the very best administrative support to Bridge Learning Campus. You would be joining a passionate and talented staff, led by a compassionate and cohesive Senior Leadership Team, dedicated to making a difference.

Hours: Full time and Part time options available, please indicate preference in your application.

• Fulltime 37.5 hours per week, Monday to Friday, 8am to 4pm, Term Time only. (Actual Salary £20,966-£21,295)

• Part time 20 hours per week, Monday to Friday 8am to 12pm or 12pm to 4pm, Term Time only. (Actual Salary £11,182-£11,357)

The successful candidate will work across our receptions in primary and secondary, providing a first class customer service to our school community. You will need to be a good listener, have exceptional communication skills and remain calm and professional at all times. This is a fast paced environment where no two days are the same. Experience in a similar role would be advantageous but is not essential. Good organisational and communication skills are essential. You must also have a good standard of IT and customer service skills.

• To provide a welcoming first point of contact, reception and telephone service for staff, parents and the wider school community
• Undertake reception duties, answering general telephone and face to face enquiries and signing in visitors/students
• Be responsible for maintaining and developing the reception area, ensuring the visual displays best promote and communicate the activities and ethos of the campus
• Deal with routine reception/visitor matters
• Responsible for following safeguarding procedures when allowing access to visitors and denying access where appropriate
• Provide basic administrative support e.g. photocopying, filing, faxing, complete standard forms, respond to routine correspondence
• Enter and retrieve data relating to students on Arbor and other software packages as directed.
• Monitor and maintain the signing in systems.
• Distribution of mail both electronic and postal.
• Be responsible for maintaining the Emergency Evacuation iPads and staff registers on Reception.

Application Deadline: Monday 7th July 2025, 9am

Interview Date: Tuesday 15th July 2025, TBC

Fluency Duty

The ability to converse at ease with pupils, parents and other users of the service and provide advice in accurate spoken English is essential for the post.

Safeguarding Statement

Trust in Learning (Academies) is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service clearance. Our policy and practice is in line with the Department for Education’s ‘Keeping Children Safe in Education’ most recent Guidance. We ensure that all appropriate measures are applied in relation to everyone who works for the Trust who is likely to be perceived by the children as a safe and trustworthy adult. Safer recruitment practice includes scrutinising applicants, online checks, verifying identity and academic or vocational qualifications, obtaining professional and character references, checking previous employment history and ensuring that a candidate has the health and physical capacity for the job.