Receptionist

Total Facilities Recruitment Limited; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a receptionist to provide a five-star service at a prestigious client site in York. The role includes welcoming visitors, handling inquiries, and managing correspondence. Ideal candidates will have experience in customer-facing roles and exhibit a friendly, professional demeanor. The position offers a salary range of £14 to £16 per hour for standard working hours.

Qualifications

• Experience in customer-facing roles such as hotels, corporate offices, or events.
• Ability to maintain a high level of service.

Responsibilities

• Welcome visitors and ensure they receive a five-star service.
• Answer phone calls and emails promptly.
• Manage the reception and helpdesk inbox.
• Assist visitors with sign-in and directions.
• Maintain a tidy front of house area.

Skills

Customer service experience

Enthusiastic attitude

Friendly and professional demeanor

Excellent communication skills

Job description

Overview

We are currently looking for a receptionist to work on our clients site within York, working in the front of house team ensuring all tenants and visitors receive a 5* service.

Role

The position is working in the front of house team on the ground floor ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with and dealing with any additional queries from visitors. There is also administrative duties involved.

Responsibilities

• Ensure a five* service is delivered by welcoming visitors and directing them accordingly
• Ensure all calls and emails are answered promptly and accordingly
• Manage the reception and helpdesk inbox
• Deal with any queries from occupiers or workers
• Signing in visitors and helping with directions
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy

Requirements / Experience

• Experience in customer facing roles, such as hotels, corporate, airlines, marketing/event sectors
• Enthusiastic about ensuring a high level of service at all times
• Friendly, professional, bubbly personality
• Well presented (dress code: black/navy suit with matching blazer, white shirt, black court shoes)
• Fantastic communication skills for dealing with high profile clients

Details

• Location: York
• Salary: £14ph - £16ph
• Hours: 8am-5pm or 7am-4pm

Note: DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED