Receptionist

ISS Facilities Services; Bolton; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading facility management company in Bolton is seeking a Receptionist to manage the front-of-house desk and ensure a professional experience for visitors and colleagues. The ideal candidate will have previous reception experience, strong communication skills, and be proficient in Microsoft Word and Excel. This is a permanent role offering a stable work environment with excellent on-site facilities.

Benefits

Heavily subsidised restaurant

Qualifications

• Previous reception experience required.
• Strong communication skills necessary.
• Must be proficient in Microsoft Word and Excel.
• Excellent customer service skills essential.

Responsibilities

• Provide a professional and welcoming point of contact for callers and visitors.
• Answer calls, resolve queries, and take messages.
• Sign visitors in and out of the building.
• Issue passes and work authorisations to contractors.

Skills

Strong communication skills

Excellent customer service skills

Proficient in Microsoft Word

Proficient in Excel

Previous reception experience

Job description

Receptionist

Location: Bolton, BL5 1EE

Hours of work: 40

Contract Type: Permanent


We are looking for a Receptionist to be responsible the Front of House reception desk at the client site, ensuring all visitors and colleagues are greeted professionally and politely.

This is a stable role with access to excellent on-site facilities, including a heavily subsidised restaurant.

Job Description

The role requires a strong focus on customer service, ensuring that everyone attending the desk has a positive experience, while also adhering to and enforcing the client’s security procedures.

The Receptionist will be accountable for the quality of service provided, representing both ISS and the client to the highest standards.

This role is a great opportunity for someone who enjoys working in a professional front-of-house environment and takes pride in delivering a first-class service.

Key Responsibilities

Provide a professional and welcoming first point of contact for callers and visitors
Answer calls, resolve queries, take messages, and follow up as required
Sign visitors in and out of the building
Issue passes and work authorisations to contractors

Professional and Personal Competencies/Qualifications

Previous reception experience
Strong communication skills
Proficient in Microsoft Word and Excel
Excellent customer service skills

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]