Receptionist

Bryson Charitable Group; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading charitable organization in Belfast as a Receptionist, where you will be the first point of contact and deliver exceptional customer service. This permanent role involves greeting visitors, managing calls, and providing administrative support. Ideal candidates will have relevant experience, good IT skills, and GCSE qualifications.

Benefits

Pension scheme

On the job experience

Qualifications

• Minimum one-year previous experience in a similar role.
• Educated to GCSE level and hold Grade C or above in English and Maths.

Responsibilities

• First point of contact for all visitors and handling telephone enquiries.
• Ensure the reception area is welcoming and organized.
• Provide administrative support and sort incoming and outgoing post.

Skills

Reception Management

Customer Service

Administrative Support

IT Proficient

Education

GCSE Grade C or above in English and Maths

Tools

Microsoft Office

Job description

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Receptionist (Ref: E/R/B/625) Job details: Location: Belfast Hours:35 hours per week Salary:Competitive Contract: Permanent Job Background: Bryson Pathways through its Training & Employability work delivers Employment and Vocational Training programmes to young people and the unemployed. For over 30 years it has successfully managed and delivered a wide range of qualifications, training and employment programmes. Job Purpose The Receptionist will be the first point of contact for all visitors, clients and staff handling both internal and external calls for the company, ensuring first class customer service. Duties To develop and demonstrate a thorough knowledge of the requirements of Bryson programmes To meet and greet visitors to the reception area Ensure the reception area is welcoming and kept in order To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high level of customer service Answer, screen and redirect telephone enquiries Provision of administrative support Tosort incoming and outgoing post and deliveries Essential Criteria: Educated to GCSE level and hold Grade C or above (or equivalent) English and Maths A minimum of one-year previous experience in a similar role. IT Proficient with use of Microsoft Office (Word, Excel, and Outlook) or similar applications Desirable Criteria: Hold a Level 2 ICT or Business Admin qualification For more information, or a full job description/person specification, please contact the Human Resources Department Tel: or email: Closing date for receipt of completed applications is: Monday 7th July at 6pm Skills: Reception Management Reception Answering Calls Answering Phones Reception Administration Benefits: Pension scheme Fulltime On the job experience

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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