Reception Volunteer - Peterborough

Alzheimer's Society; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job description

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About The Role

Are you passionate about delivering great customer service or looking to develop your skills in this area? If so, we'd love to hear from you!

This role is based at our Dementia Resource Centre 5 York Road, Peterborough, PE1 3BP

Volunteers must be able to support on at least one day and for at least three hours out of the following days and times:

Tuesdays, Wednesdays, Fridays between 9.30-3.30

The Dementia Resource Centre is a one stop shop for people to access advice, information and support. Our aim is to provide a wide range of services that really meet the needs of local people and make a positive difference to their lives. Reception Volunteers can be the first contact someone has with Alzheimer's Society and they play a vital role in ensuring that a positive impression is provided.

You'll be meeting and greeting visitors and connecting them with the people they have come to visit and/or the groups they wish to attend. You'll be providing support to staff, volunteers, people affected by dementia and members of the public as they arrive at the office. You'll also be assisting with general office tasks such as outgoing post and ordering office supplies, in addition to making internal and external room bookings using our in-house IT system.

You'll be great for the role if:

• You enjoy meeting new people and are warm, friendly, and approachable.
• You have existing administration and reception skills or are looking to develop these.
• You are committed to delivering great customer service and are happy to volunteer as part of a team.
• You have basic IT skills (e.g., ability to use Microsoft Outlook and Microsoft Word).
• You are able to commit to regular days of the week/time slots agreed.
• You are over the age of 16.

If you find completing online applications difficult, please don't let this stop you from applying....please call or email us and we can support you with the application process.

You can contact the Volunteering Support Team by emailing [email protected] or call on 0300 222 5706.

This role will be subject to a satisfactory Criminal Records Check from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or AccessNI (Northern Ireland). If you require further information regarding Criminal Records Check, please contact [email protected]