Reception Team Member for Backpackers Hostel

Dover Castle Hostel; London, City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established backpackers hostel in central London is on the lookout for a vibrant and enthusiastic reception team member. This hands-on role involves welcoming guests, managing check-ins and check-outs, and ensuring a clean and friendly environment. With a focus on personality and attitude over experience, this position offers a fantastic opportunity to join a small, supportive team. If you thrive in a fun and dynamic workplace and have a passion for customer service, this could be the perfect role for you. Join us and contribute to creating memorable experiences for travelers from around the world!

Benefits

Bonus based on reviews

Friendly team environment

Qualifications

• No previous experience required, but a friendly attitude is essential.
• Foreign language skills are a plus for this role.

Responsibilities

• Welcome guests and assist with check-in and check-out processes.
• Handle payments and maintain cleanliness in common areas.

Skills

Customer Service

Bubbly Personality

Foreign Languages

Job description

We are a well-established backpackers hostel in central London and we are currently looking for our next 'super star' reception team member. If you have a bubbly personality, like to have fun at work, and are willing to provide great customer service, then we would like to hear from you. You will be part of a small and very friendly team. The job is very much 'hands-on' and your job tasks will include:

1. Welcoming guests to the hostel
2. Checking in and checking out of guests
3. Processing payments
4. Attending the laundry room
5. Light cleaning and tidying up duties
6. Security and supervision

We are recruiting for a full-time position for five shifts a week. Shifts are variable and the pattern is: mornings (8-4) or evenings (4-00) and nights (00-8.00). No previous experience required, but foreign languages would be an advantage. We care more about your personality and attitude than about your previous jobs. If interested, please get in touch to arrange an interview.

Experience: Not required
Employment: Full-time
Schedule: Evenings, some nights
Salary: from £12.5 hourly
Benefits: Reviews based bonus of up to £150.00 per month

About Dover Castle Hostel:
One of the oldest independent backpackers hostels in central London offering no frills accommodation to budget-conscious travellers.