Reception - Team Member

Premier Inn; Swansea; On-site; GBP 9,000 - 15,000; Part time

Job summary

Join Premier Inn Swansea North as a Receptionist, working 15 hours weekly in a vibrant hospitality environment. This role involves welcoming guests, ensuring a smooth check-in process, and collaborating with the housekeeping team. Enjoy benefits like discounts, pension plans, and training opportunities in a supportive team atmosphere.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Complimentary Premier Inn breakfast for 2

Pension and saving schemes

Discounts on shops, utility bills, and travels

Qualifications

• Passion for customer service is essential.
• Friendly personality with a welcoming attitude.
• Ability to work as part of a team.

Responsibilities

• Welcome guests and assist them upon check-in.
• Join with the housekeeping team to ensure rooms are perfect.
• Support customers to enhance their stay experience.

Skills

Customer Service

Communication

Teamwork

Job description

We're currently hiring at Premier Inn Swansea North Working 15 hours per week, paying up to £12.56 per hour.

Come and be a Receptionist at Premier Inn Swansea North. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £12.56 per hour

CONTRACT TYPE:

HOURS:

15 a week – guaranteed hours to plan your week around

LOCATION:

Why you’ll love it here:

Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.

Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants

Pension and saving schemes: Company pension and save as you earn scheme

Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more

Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Swansea North as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 81854-4492
Advertised: 04 Jul 2025

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