Reception Team Member

Whitbread; Leicester; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts

Have breakfast on us

Job summary

Whitbread PLC’s Leicester North West Premier Inn is hiring a part-time Receptionist to welcome guests with a friendly face and excellent service. The role focuses on guest check-in, helping guests rest easily, and collaborating with housekeeping to ensure rooms are perfect.

The position offers 16 hours per week with a pay rate up to £13.06 per hour in a permanent, non-zero hours contract, located at Leicester Road in Glenfield.

Responsibilities

• Join our team at Leicester North West Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
• We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
• Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us.

Job description

We're currently recruiting in our Leicester North West Premier Inn. Working 16 hours per week, paying up to £13.06 per hour.

Reception Team Member – Leicester North West Premier Inn

Come and be a Receptionist at Leicester North West Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

16 hours per week

LOCATION:

Leicester Road, Glenfield, Leicester, Leicestershire, LE3 8HB

Why you’ll love it here:

• Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Leicester North West Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 224232-4492

Advertised: 04 Nov 2026