Reception Team Member

Whitbread PLC; Gloucester; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Whitbread Benefits card

Pension and saving schemes

Discounts on goods and services

Breakfast for two

Job summary

Whitbread PLC is hiring a Reception Team Member for Gloucester (Barnwood) Premier Inn. You will be the friendly face for guests, handling check-in and inquiries with a warm, service-focused approach.

The role is 16 hours per week on a fixed-term contract until 04/03/2027, based at Barnwood. Benefits include training, pension schemes, employee discounts, and breakfast for two on joining Whitbread.

Qualifications

• Ability to provide friendly customer service.
• Good communication and teamwork to support housekeeping and guest needs.

Responsibilities

• Welcome guests at check-in and assist with inquiries.
• Coordinate with housekeeping to prepare rooms and maintain cleanliness.
• Provide helpful information and support to guests during their stay.

Skills

Customer service

Teamwork

Communication skills

Job description

Reception Team Member - Gloucester (Barnwood) Premier Inn

Come and be a Receptionist at Gloucester (Barnwood) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Fixed Term Contract (until 04/03/2027) - we don't do zero hours contracts!

HOURS:

16 hours per week

LOCATION:

Barnwood, Gloucester, GL4 3HR

Why you'll love it here:

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.

• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants

• Pension and saving schemes: Company pension and save as you earn scheme

• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more

• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do:

Join our team at Gloucester (Barnwood) Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.