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A leading GP Surgery seeks a highly motivated Reception Team Leader to lead the reception staff and ensure exceptional patient service. The role involves training staff, managing rotations, and upholding practice policies in a supportive environment. Ideal candidates will have experience in team leadership and a background in healthcare settings.
We are a busy GP Surgery looking to recruit a highly motivated, professional individual with excellent customer service skills into the role of Reception Team Leader.
The role will involve leading a team of reception staff to ensure duties and tasks are carried out to a high standard in a timely manner. To ensure we have the right staff in place at the right time and that staff are given the opportunity to develop within their roles. To treat staff fairly and consistently whilst carrying out their role.
The role will deal with an element of patient contact over the telephone and face to face, undertaking administrative tasks, supporting the Practice Manager, Assistant Managers and clinical staff, and putting patient care at the heart of everything we do.
Experience of leading a team is essential, and working within a GP Surgery or Healthcare setting would be beneficial.
We are looking for a professional, highly motivated individual; someone who is willing to work as part of a team and can also work on their own initiative.
We offer a range of shifts between 8 am and 6 pm, Monday to Friday, and are looking for individuals who can be flexible with their working pattern.
We work as a team, including reception, admin, nursing team, GPs, and GP Partners, pulling together to ensure the job is done and our patient needs are met. The atmosphere is supportive, friendly, and hardworking.
We enjoy taking part in charitable events and supporting those less fortunate than ourselves, particularly at Christmas.
We offer our patients a wide range of services to support their physical and mental health.
A busy, forward-thinking surgery, we pride ourselves on patient care, developing our staff, and supporting the community.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a disclosure check will be required through the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.