Reception Supervisor, 12 months FTC - London - up to £38,000

TN United Kingdom; London; On-site; GBP 38,000; Full time

Job summary

An established industry player is seeking a Reception Supervisor for a 12-month contract in London. This role involves managing reception services, ensuring five-star customer service, and leading a dedicated team. The successful candidate will oversee team operations, resource planning, and maintain security protocols while fostering a collaborative environment. If you have a passion for delivering exceptional service and possess strong leadership skills, this opportunity is perfect for you.

Qualifications

• Experience in managing reception services and teams.
• Ability to provide excellent customer service and support.

Responsibilities

• Oversee the operation of Reception Services and team management.
• Plan and organize resources to meet daily workload requirements.

Skills

Team Management

Customer Service

Resource Planning

Coaching

Security Awareness

Job description

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Reception Supervisor, 12 months FTC - London - up to £38,000, London

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Client:

COREcruitment

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a6f3a742d9cf

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Reception Supervisor, 12 months FTC – London – up to £38,000

Location: London

COREcruitment is working with a client based in Central London who is looking for a Reception Supervisor for a 12-month contract!

Key Responsibilities:

• Manage Reception Services: Oversee the operation of Reception Services.
• Team Rota Management: Review the team rota to ensure consistent service and adequate coverage at all sites at all times.
• Resource Planning: Plan and organize resources to meet daily workload requirements effectively.
• Team Direction and Coaching: Provide daily direction and coaching to the Reception Services Team to ensure five-star service is delivered in accordance with Portico standards to all staff and visitors.
• Operational Support: Offer operational support to the team to maintain service levels during peak periods.
• Security Awareness: Ensure the teams are security-conscious, adhering to security procedures, and maintaining an effective working relationship with the Security Team.
• Delegation and Development: Delegate tasks to foster development and instil a sense of ownership and responsibility within the team, working collaboratively and building strong relationships.
• Project Participation: Participate in and/or lead projects as directed.

COREcruitment is an expert in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property, and Construction sectors.