Reception Supervisor

Firmdale Hotels; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading luxury hotel group as a Reception Supervisor at Dorset Square Hotel in London. Leverage your supervisory experience and communication skills to ensure outstanding service. Enjoy competitive benefits, including discounts, career development, and a dynamic team environment.

Benefits

Discounts & Perks Platform

Wage Stream - access wages before payday

Paid overtime

Flexibility

No split shifts

Uniform and meals provided

Uniforms dry cleaned

Discounted personal dry cleaning

Social events, wellbeing, and team activities

Award-winning training opportunities

Fully funded English lessons

One paid volunteering day per year

Long service vouchers

Qualifications

• Supervisory experience required.
• Willingness to work as part of a team.
• Warmth and impeccable presentation.

Responsibilities

• Deliver inspirational service to guests.
• Work as part of the front office team.
• Ensure excellent attention to detail.

Skills

Communication

Attention to detail

Organisational skills

Interpersonal skills

Job description

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We have an exciting opportunity for a Reception Supervisor to join our highly successful team here at our Dorset Square Hotel. To be successful in this role, you will need to be confident and an engaging communicator, ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent attention to detail, organisational, and interpersonal skills.

What we Offer:

• Discounts & Perks Platform
• Wage Stream – An employee app to stream your wages before payday
• Paid overtime
• Flexibility
• No split shifts
• Uniform and meals provided
• Uniforms dry cleaned
• Discounted personal dry cleaning
• Social events, wellbeing, and team activities
• Award-winning training opportunities and career development
• Fully funded English lessons
• One paid volunteering day per year
• Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club, and an overnight stay)
• And much more!

What you Need:

• Keen and willingness to work as part of a team
• Supervisory experience
• Warmth and impeccable presentation

Why join Firmdale Hotels?

Firmdale Hotels is an international award-winning group comprising 10 high-end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognized by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades:

• Firmdale Hotels - "Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality"
• Manager of the Year - Laura Sharpe, Cateys 2018
• Hotel of the Year - Group - Cateys 2018

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.