Reception Safe Care Service Business Support Officer

Kent County Council; Faversham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Kent County Council is seeking a full-time Business Support Officer to facilitate the transfer of unaccompanied asylum-seeking children in Faversham. This role demands excellent IT skills, effective communication, and the ability to manage sensitive information in a fast-paced environment. Candidates should demonstrate strong problem-solving capabilities and attention to detail.

Qualifications

• Excellent IT skills and problem-solving abilities.
• Confidence in communication with professionals and the public.
• Ability to handle sensitive information.

Responsibilities

• Ensure the safe and timely transfer of unaccompanied asylum-seeking children.
• Support business operations within the unit.
• Maintain smooth daily functioning under pressure.

Skills

IT skills

Problem-solving

Communication

Attention to detail

Job description

Reception Safe Care Service Business Support Officer, Faversham

Client: Kent County Council

Location: Faversham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 0ce39c877582

Job Views: 5

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description

Role Responsibilities

At the Unaccompanied Asylum Seeking Children's Service for KCC Integrated Children's Services, we respond to all requests for support at an intensive level or above, ensuring they are passed to the appropriate service for ongoing support and intervention.

We are seeking a full-time, permanent Business Support Officer to join our busy team.

This role involves ensuring the safe and timely transfer of unaccompanied asylum-seeking children from Kent County Council to other local authorities under the National Transfer Scheme (NTS). You will support the business operations within the unit, ensuring smooth daily functioning. The ideal candidate will have excellent IT and problem-solving skills, confidence in communicating with professionals and the public, and the ability to handle sensitive information. The role is varied and fast-paced, requiring multi-tasking and attention to detail under pressure.

This position is subject to an Enhanced Disclosure from the Disclosure and Barring Service.

As a customer-facing role, the council requires post holders to have sufficient spoken English/Welsh to perform the job effectively, as per Part 7 of the Immigration Act (2016). Standards are detailed in the Job Description/Person Specification.

We reserve the right to close the application process early due to high volume of applications.