Reception Manager VA2253

Anabas; London; On-site; GBP 40,000; Full time

Job summary

A leading provider of reception services is seeking an experienced Reception Manager for their prestigious site in Central London. This full-time role, offering a salary of £40,000, demands exceptional customer service and organizational skills. Candidates should be self-motivated and capable of managing multiple tasks while delivering a high standard of guest experience. Key benefits include 28 days of holiday and training opportunities.

Benefits

28 days holiday per year including Bank Holidays

Employee Assistance Programme

Eyecare Vouchers

Perkbox

Recommend a friend scheme

Training & development opportunities

Qualifications

• Current experience working as a reception manager in a corporate office environment.
• An interest in the local area and community.

Responsibilities

• Lead guests in a courteous and professional manner.
• Ensure smooth delivery of guest experience daily.
• Implement changes to protocols and brief the team.

Skills

Exceptional organisation skills

Excellent communication skills

Customer service skills

Ability to handle multiple tasks

Job description

Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

We are seeking an experienced Reception Manager to work at our clients prestigious site in Central London at a salary of £40,000.

Do You Have

• Current experience working as a reception manager in a corporate office environment.
• Exceptional organisation and communication skills.
• An interest in the local area and community
• The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.
  
  

This is a great opportunity for an enthusiastic, self-motivated candidate who enjoys leading the team to provide a welcoming and efficient guest experience to all occupiers and their guests.

As a public-facing position, this role calls for a candidate with excellent customer service skills and the confidence to display them in every interaction.

This is a full time permanent role working 40 hours per week on a rotating shift between the hours of 8:00am and 5:00pm and 09:00 to 6:00pm, Monday to Friday at an annual salary of £40,000.

A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.

Benefits Include

• 28 days holiday per year inc. Bank Holidays,
• Employee Assistance Programme.
• Eyecare Vouchers.
• Perkbox.
• Recommend a friend scheme.
• Training & development opportunity.
  
  

Your Responsibilities Will Include

• Lead by example – process all guests in a polite and courteous and professional manner and ensure personal presentation is to a high standard always. Demonstrate an understanding of 5 star and VIP guest service. Suggest and implement new ideas to continually improve guest experience.
• Be responsible for ensuring the day-to-day delivery of the guest experience is smooth, professional, friendly and efficient. Continually assess and suggest new ways of delivering service excellence. Work both proactively and re actively to deliver the best service and visitor experience.
• Document and implement any changes to protocols and ensuring all team members are fully briefed on these amendments.
  
  

The closing date for new applications will be the 6th August 2025.

Sound like the job for you? We look forward to receiving your application soon!