Reception Manager - New Opening

Los Mochis; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious London restaurant seeks a Reception Manager to lead guest experiences. You'll manage the reservations system, ensure a warm and professional welcome for guests, and oversee a host team. Ideal candidates have experience in premium settings, exceptional communication skills, and a passion for hospitality.

Benefits

Private Health Insurance

10 days fully paid sick leave

50% off when visiting the restaurant with family & friends

A people-focused, inclusive culture

Bonus Scheme

Qualifications

• Proven experience in a host or reception role, ideally as a Head Host or Reception Manager.
• Warm, confident communicator with high emotional intelligence.
• Strong organisational skills and attention to detail.

Responsibilities

• Manage all aspects of guest arrivals, bookings, and special requests.
• Oversee host team recruitment, training, and scheduling.
• Ensure smooth arrivals and departures with professionalism.

Skills

Organisational skills

Emotional intelligence

Communication

Guest care

Tools

SevenRooms

OpenTable

Job description

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At Sale e Pepe Mare, where Italian coastal glamour
meets London dining, the guest experience begins at the door. We are seeking a
warm, confident, and organised Reception Manager to be the face of the
restaurant and set the tone for every visit.

• Private
  Health Insurance
• 10
  days fully paid sick leave
• 50%
  off when visiting the restaurant with family & friends
• A
  people-focused, inclusive culture
• Bonus
  Scheme

The Role:

As Reception Manager, you’ll be responsible for managing all aspects of guest
arrivals, bookings, and first impressions. You will lead a small host team,
ensuring each guest receives a warm, elegant, and efficient welcome.

Key Responsibilities:

• Manage
  the reservations system, guest list, and special requests with accuracy
  and attention to detail.
• Welcome
  guests with warmth and professionalism, ensuring smooth arrivals and
  departures.
• Oversee
  host team recruitment, training, and scheduling.
• Coordinate
  with FOH and Events teams to ensure full visibility of VIPs, occasions,
  and floor plans.
• Uphold
  the highest standards of communication and guest service.

What We’re Looking For:

• Proven
  experience in a host or reception role, ideally as a Head Host or
  Reception Manager in a premium restaurant.
• Warm,
  professional, and confident communicator with high emotional intelligence.
• Experience
  using restaurant reservation systems such as SevenRooms, OpenTable.
• Strong
  organisational skills and attention to detail.
• A
  genuine passion for hospitality and guest care.

This is a rare chance to be part of a legacy to help shape
the future of an iconic brand reimagined.

Thesleff Group is an equal opportunity employer committed
to diversity and inclusion within the workplace. We encourage applications from
all qualified individuals regardless of race, colour, religion, sex, national
origin, age, disability, or other legally protected status.