Reception Manager - Gymbox Old Street (32 hours)

TN United Kingdom; London; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a vibrant team as a Reception Manager at Gymbox in London, where you will lead the Member Experience team, ensuring high standards of customer service and satisfaction. With a dynamic work environment and opportunities for career progression, this role is perfect for those with leadership skills and a passion for fitness. Full training is provided, and you will enjoy benefits like a free gym membership and performance bonuses.

Benefits

Bonus schemes based on performance

Opportunities for career progression

Educational and skills training

Discounts, holiday schemes, parties, birthday off

Cycle to Work scheme after 6 months

Free gym membership for you and a +1

Qualifications

• No extensive experience required as training is provided.
• Must be available for various shifts.

Responsibilities

• Help develop and motivate the Member Experience team.
• Provide excellent customer service consistently.
• Drive retail sales and achieve targets.

Skills

Leadership

Organizational Skills

Communication

Team Ethic

Positivity

Job description

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Reception Manager - Gymbox Old Street (32 hours), London

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Client:

Gymbox

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3d8c047780d4

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

• Starting salary of £25,500.00 per year based on full-time.

• An increase to £27,000.00 based on full-time when the Reception Manager training is complete.

• A monthly and quarterly bonus scheme based on retail spend targets and customer service performance.

Join Gymbox as a Reception Manager and bring your energetic personality, leadership skills, and customer service expertise to our vibrant team.

We operate nine locations in London, offering unique classes, top gear, and challenging workouts. Be part of a dynamic environment that’s anything but ordinary.

Meet the Reception Team

Our Reception team is the heartbeat of Gymbox, delivering energetic and friendly service that keeps members coming back. Whether early mornings or late nights, our team excels in creating a lively atmosphere and inspiring members.

As Member Experience Lead, you will:

• Help develop and motivate the Member Experience team
• Provide excellent customer service consistently
• Maintain high standards and member satisfaction
• Manage reception systems and processes
• Drive retail sales and achieve targets
• Represent Gymbox as an ambassador

What we’re looking for

Leadership experience, organizational skills, and the ability to handle pressure are important. Good communication, punctuality, team ethic, positivity, and a willingness to learn are essential. No extensive experience is required as training is provided. You must be available to work the following shifts:

• EARLY: 5:30 – 14:30
• MIDDLE: 11:00 – 20:00
• LATE: 14:15 – 23:15

Benefits

• Starting salary of £25,500 per year, increasing to £27,000 after training
• Bonus schemes based on performance
• Opportunities for career progression
• Educational and skills training
• Discounts, holiday schemes, parties, birthday off
• Cycle to Work scheme after 6 months
• Free gym membership for you and a +1