Reception Manager – Guest Experience Leader

Quaglinos Restaurant Ltd; Greater London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Industry leading pay

50% dining discount

Stream earnings access up to 40% ofpay

Healthy meals on shift

Employee recognition and awards

Extensive training via Evolv Edge

Holiday leave with length of service

Volunteer day (paid)

Refer-a-friend scheme

Job summary

Quaglino's in London is seeking a Reception Manager to oversee a high-end hospitality front-of-house operation. You will manage calls, enquiries and reservations, ensuring a smooth service flow and planned guest allocations with warmth and efficiency.

You will build lasting relationships with guests and team members, contribute to the restaurant's success from a floor-level perspective, and have opportunities for personal and professional growth within the Evolv Collection family.

Responsibilities

• Manage calls, enquiries and reservations with grace and efficiency.
• Ensure smooth running of service with planned guest allocations.
• Build lasting relationships with guests and team members alike.
• Contribute to the restaurant's success and strategy from floor level and grow personally and professionally.

Job description

Quaglino's in London is seeking a Reception Manager to oversee a high-end hospitality front-of-house operation. You will manage calls, enquiries and reservations, ensuring a smooth service flow and planned guest allocations with warmth and efficiency.

You will build lasting relationships with guests and team members, contribute to the restaurant's success from a floor-level perspective, and have opportunities for personal and professional growth within the Evolv Collection family.