Reception Manager

Amazonico UK Ltd; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join Amazonico London as a Reception Manager, leading front-of-house operations in a luxurious environment. This role blends vibrant hospitality with high standards, offering a unique opportunity to create exceptional guest experiences while working in one of London’s most iconic restaurants.

Benefits

Competitive salaries

Global career progression

Internal training and succession plans

Education rewards

Refer-a-friend bonuses

Flexible working scheme

28 days of holiday per year

Staff meals (2 x per day)

Access to Perkbox discounts

Qualifications

• Experience as a Reception Manager or Head Receptionist in premium hospitality.
• Ability to manage high-volume reservations calmly.
• Cultural awareness and genuine passion for guest experience.

Responsibilities

• Manage reservations and guest lists with confidence and discretion.
• Lead, train and inspire the front desk team to deliver five-star service.
• Oversee smooth front desk operations and handle VIP clientele.

Skills

Outstanding people skills

Strong attention to detail

Tech-savviness

Guest experience passion

Job description

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Ready to Welcome the World to One of London’s Most Iconic Restaurants? Amazonico London is on the lookout for a charismatic and experienced Reception Manager to join our award-winning team and lead our front-of-house experience in the heart of Mayfair. Situated on the iconic Berkeley Square, Amazonico blends the energy of Latin America with the elegance of fine dining—where vibrant hospitality meets unforgettable guest moments. We are now looking for an experienced, professional, and passionate Reception Manager to join our front-of-house leadership team. If you thrive in high-energy, luxury environments and love creating exceptional first impressions, this is your opportunity to be part of one of London’s most iconic hospitality brands. About Working at Amazonico At Amazonico, you’ll become part of a diverse family of hospitality professionals who are bold, creative, and united by a shared love for service. Our culture is rooted in:

• Diversity, Equity & Inclusion – We celebrate difference and ensure everyone has a voice and space to grow.
• Sustainability – We actively reduce our impact through initiatives like our partnership with SKOOT -https://skoot.eco/amazonico
• Growth & Progression – From new openings to internal promotions, you’ll have opportunities across the UK and globally.
• Team Connection – From daily pre-service meals to annual celebrations, we support and uplift one another.

Employee Benefits:

• Competitive salaries
• Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come!
• Opportunity to expand your skills with the support of experience management
• Internal training and succession plans for rapid promotion.
• Education rewards
• Access Perkbox and enjoy a range of discounts and offers across well-known brands.
• Refer-a-friend bonuses
• Staff meals (2 x per day)
• Flexible working scheme & 28 days of holiday per year

About the Role – What You’ll Do As Reception Manager , you will be the face of Amazonico. You’ll lead the reception team and ensure every guest receives a warm, professional welcome from the moment they step through our doors.

You will:

• Manage reservations and guest lists with confidence and discretion
• Lead, train and inspire the host team to deliver five-star service
• Oversee smooth front desk operations and handle VIP & high-profile clientele
• Work closely with restaurant managers to coordinate guest experience
• Implement and maintain service standards in line with brand values
• Take pride in every interaction, ensuring guests feel recognised, valued, and excited to return

What We’re Looking For:

• Experience as a Reception Manager (or Head Receptionist) in a premium hospitality venue
• A natural host with outstanding people skills and strong attention to detail
• Confidence managing high-volume reservations while staying calm under pressure
• A genuine passion for guest experience, diversity, and cultural awareness
• Tech-savvy with platforms like SevenRooms, OpenTable, or similar

Ready to Join the Amazonico Family? If you’re looking for more than just a role—if you want a career where culture, creativity, and excellence meet—we want to hear from you. Bring your personality, leadership, and love for service to Amazonico London. Apply now to become our next Reception Manager!