Reception Manager

Platinum Recruitment Consultancy; Essex; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established hotel in Brentwood is seeking a Reception Manager to lead their front desk team. The successful candidate will ensure exceptional guest experiences while managing operations and mentoring staff. This role presents an exciting opportunity to grow within a reputable international brand, offering various employee perks.

Benefits

Discounts on accommodation across the hotel portfolio

Shopping discounts

Access to counselling sessions, 24/7 advice and support line

Cycle to work scheme

Team reward and recognition

Qualifications

• Minimum 1-2 years of supervisory experience at a hotel reception.
• Background with IHG or Marriott brands preferred.
• Positive attitude and strong leadership skills.

Responsibilities

• Manage daily operations of the reception desk.
• Lead and motivate a team of eight staff members.
• Train and coach the team while managing the budget.

Skills

Leadership

Customer Service

Team Management

Budget Management

Tools

Opera PMS

Job description

Role: Reception Manager
Location: Brentwood
Salary / Rate of pay: Up to 35,000 p.a.

Platinum Recruitment is working in partnership with a popular hotel in the Brentwood area and we have a fantastic opportunity for a Reception Manager to join their team.

What's in it for you?

Besides the fantastic opportunity to show your talent and develop as a key member of the team and an International brand? Take a look at some of the perks on offer:

• Discounts on accommodation across the portfolio of Hotels
• Shopping discounts
• Access to counselling sessions, 24/7 advice and support line
• Cycle to work scheme
• Team reward and recognition

Package

Salary 30,000 to 35,000 p.a. depending on experience

Why choose our Client?

Our contemporary hotel client boasts well-equipped rooms, convenient amenities, and modern business facilities plus a Marco Pierre White restaurant that caters to all tastes. This is a fantastic opportunity for someone who is looking to be part of a worldwide brand and develop within their career.

What's involved?

As a Reception Manager, you will be the first point of contact for guests, ensuring a positive experience from the moment they arrive. Your responsibilities will include managing the daily operations of the reception desk and leading a team of eight staff members, whilst training, coaching, and motivating the team plus managing the budget.

We are preferably seeking candidates with a background in IHG or Marriott brands, proficiency in Opera PMS, and a minimum of 1-2 years of experience in a supervisory role at a hotel reception. If you have a positive, passionate attitude and a "can-do" mindset, we encourage you to apply today. Please note that only applicants with the right to work in the UK will be considered, as we cannot offer sponsorship.

Sound like the role for you? Then we would love to hear from you!

Click Apply Now and one of the team will in touch to discuss this Reception Manager role in the Brentwood area.

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation.

Consultant: Helen DaviesJob Number: (phone number removed) / INDFOHF&BJob Role: Reception ManagerLocation: Brentwood

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.