Reception Host

Individual Restaurants; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

In-house training through RISE

50% off food and drink for up to 8

Enhanced maternity/paternity

Wagestream access

Employee Assistance Programme

Career pathways and development

3% employer pension contribution

Team meals on shift

Discounts and cashback from retailers

Refer a friend £500

Job summary

Individual Restaurants in Manchester is seeking an experienced Reception Host to be the face of the venue, greeting guests and setting the tone for a world-class dining experience.

You'll need superb communication, a calm approach under pressure, and the ability to work as part of a busy hospitality team. Join us for training, staff meals, and access to employee benefits.

Qualifications

• Previous reception host experience or similar customer-facing role in hospitality.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and stay composed.

Responsibilities

• Be the face of the establishment and welcome guests.
• Ensure guests have a positive first impression and world-class dining experience.
• Assist guests with inquiries and seat allocation.

Skills

Reception experience

Communication skills

Interpersonal skills

High-pressure handling

Job description

Are you passionate about providing exceptional hospitality and creating a welcoming atmosphere? Individual Restaurants has an exciting opportunity for an experienced and well-presented Reception Host to join our team.

As a Reception Host, you will be the face of our establishment, ensuring guests have a positive first impression and a world class dining experience.

Why work with us

• The Sunday Times - Best place to work 2024 & 2025
• Full in-house training provided through our bespoke RISE programme
• 50% off your food and drink bill at any of our restaurants, at any time, for up to 8 people
• Enhanced Maternity and Paternity packages
• Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream
• Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services.
• Career pathways and development through our high performers programme
• 3% employer pension contribution
• Team meals on shift
• 15% off your grocery bill at Iceland Foods
• Health Care Cash Plan
• Opportunities to take part in fundraising and charity events
• Discounts and cashback from hundreds of high street and online retailers
• Refer a friend and earn up to £500
• Individual Champion programme - acting as an ambassador of your brand and representing your team.

When you join Individual Restaurants, you’re not just joining one team. You’re joining a collection of leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, Piccolino, Restaurant Bar & Grill, and Riva Blu.

About You

• Previous experience as a Reception Host or in a similar customer-facing role within the hospitality industry.
• Exceptional communication and interpersonal skills.
• Ability to handle high-pressure situations with efficiency.

An individual role is just that. Individual. We hire the best talent across all areas of the business and value them as such. That’s why we have an ongoing commitment to invest in our people through quality training and mentoring from our amazing leadership team.