Reception / Hospitality Maternity Cover Position. Start Beginning of June.

We are currently looking for an experienced Reception and Hospitality individual to cover maternity leave, starting at the beginning of June.

The role combines both reception and hospitality duties, where you will be responsible for providing guests with the best possible service. On reception, you will act as the first point of contact for guests and have sole responsibility for managing the meeting room booking system. The ideal candidate will therefore have excellent communication and interpersonal skills, as well as a proactive and positive attitude.

Day to day, you will also be supporting the Head of Hospitality with all aspects of meeting room management and catering. The client is seeking a reliable individual who works well within a team to provide exceptional customer service in a fast-paced environment.

Responsibilities – Reception:

• Maintain front of house areas including meeting rooms
• Meet and greet guests in a confident and professional manner that reflects the image and values of the company
• To adhere to shift times as set out by Head of Hospitality
• To become familiar with clients and client contacts to build rapport
• Maintain the company image through wearing appropriate attire as set out by Head of Hospitality
• Manage the meeting room booking system to ensure all bookings are accurate and complete
• Review and approve meeting booking requests – querying any inaccurate or incomplete requests
• Liaising with other parts of the Facilities team to ensure smooth running of the meeting room suite
• Issuing temporary access passes and accurately logging into a system
• Keeping an open line of communication with the Line Manager and rest of the facilities team
• Provide ground floor reception with information on scheduled visitors – upload daily list for the following day

Responsibilities – Hospitality:

• Prepare refreshments for meetings following a room-booking schedule
• Alter meeting room layouts according to meeting requirements
• Liaise with relevant persons to agree catering requirements for upcoming meetings and events
• Flexibility needed around working hours to meet the needs of the business on occasions such as evening events
• Agree suitable daily break times to aid team efficiency
• Maintain hospitality stock control and assist with ordering supplies
• To maintain all daily duties as per the Food Management System daily schedules, in line with the H&S food handling requirements
• Clear and disinfect rooms after use in a timely manner
• To maintain high levels of hygiene throughout the day
• Undertake ad hoc duties as and when required by the Head of Hospitality and/or the Line Manager

Requirements for the role:

• Experience within front of house and hospitality/catering is essential
• Experienced in working within a fast paced, customer service role
• Availability to work evenings (sufficient notice is provided)
• Excellent communication and interpersonal skills
• To have a professional ethos and approach to both external and internal clients
• Self-motivated and able to work on own initiative within a team environment
• Reliable and flexible attitude – ability to remain calm under pressure
• Strong team player – willing to support colleagues within the department
• Confidential
• Friendly and enthusiastic
• Comfortable using Microsoft office packages
• Experience using Condeco would be advantageous

Please see the job summary below:

• Start Date: Beginning of June
• Location: Farringdon, London
• Days: Monday – Thursday each week with occasional Friday requirements
• Hours: TBC but would be a minimum of 7 hours per day
• Rate: £14/hr

If interested in this role, please apply below with your current CV.