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A dynamic and supportive team in London is seeking a Floor Host to be the first point of contact for clients. The role emphasizes exceptional customer service in a fast-paced environment, offering a permanent contract with a range of employee benefits and development opportunities.
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Compass Group
london, United Kingdom
Other
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Yes
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1
06.06.2025
21.07.2025
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We’re looking for a Floor Host to join our dynamic team of 13 individuals, split between the Reception and Helpdesk departments. Known for our sense of humour and camaraderie, we foster a supportive environment where everyone looks out for one another. Together, we combine professionalism with a positive team spirit to ensure smooth operations and excellent service.
As the first point of contact for clients, visitors, and colleagues, our reception team plays a vital role in creating a welcoming and professional environment. This role offers the chance to work in a fast-paced, dynamic corporate setting, where attention to detail and exceptional customer service are key.
Type of contract:Full-time, Permanent
Hours:Monday-Friday; 8 AM to 6 PM, with 2 Fridays off per month – with flexibility for business needs.
What will you get?
Main responsibilities
The ideal candidate will
Why Rapport?
Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.
We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.
Our Ambassadors’ mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.
Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values atwww.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.