Reception, Attendance and Admissions Officer

HARRIS FEDERATION; London; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading educational institution in London seeks a Reception, Attendance and Admissions Officer to be the first point of contact for students and parents. The role involves managing reception duties, maintaining attendance records, and supporting the admissions process. Ideal candidates are organised, detail-oriented, and possess strong communication skills. Join a vibrant team dedicated to fostering a supportive educational environment.

Benefits

Competitive rewards and benefits package

Performance and Loyalty Bonus

Pension Scheme with generous employer contributions

Wellbeing Cash Plan

Qualifications

• GCSEs in English and Mathematics required.
• Experience in an administrative and public-facing role.
• Knowledge of attendance policies and procedures.

Responsibilities

• Assist front-of-house reception duties and maintain attendance records.
• Support the admissions process from enquiry to enrolment.
• Monitor attendance and punctuality policies.

Skills

Communication

Organisational skills

Attention to detail

Education

English and Mathematics GCSE or equivalent

Qualifications to undergraduate degree level or equivalent

Tools

Microsoft software

Job description

About Us

Harris Clapham exists to serve the communities of South London, taking young people from being not much more than children at the end of Year 11 to being ready to face the adult world with the qualifications, skills and character needed to face those challenges successfully. The key role for staff in this, as well as teaching the academic and vocational subjects students will be examined in, is modelling and encouraging the Clapham Character as we develop young people with the Courage to take on new challenges and to do the right thing even when it's the hard thing, the Commitment to persevere through hard times and to support friends and classmates loyally, and the Confidence to use their voices to create a community that is welcoming to all. Our teachers are subject experts with a passion to share their knowledge and skills of communication; our support staff are flexible and enthusiastic with specific expertise in their areas of responsibility; and our leaders are here to enable staff to do their jobs well and students to make that great step into adulthood.

Summary

We are looking for a welcoming and diligent individual to join our team as a Reception, Attendance and Admissions Officer. This pivotal role is the first point of contact for students, parents, staff, and visitors, requiring a professional, approachable manner and excellent communication skills.

The successful candidate will be responsible for assisting front-of-house reception duties, maintaining accurate attendance records, and supporting the admissions process from initial enquiry through to enrolment. You will play a key role in ensuring the smooth day-to-day running of the school office, demonstrating strong organisational skills, attention to detail, and the ability to handle sensitive information with discretion.

This is an exciting opportunity for someone who thrives in a busy environment, enjoys working with people, and is committed to supporting the educational journey of every student.

Main Areas of Responsibility

Reception and Attendance:

• Assisting SLT in the Management and Development of attendance and punctuality policies
• Daily monitoring and follow-up of attendance and punctuality
• To organise and oversee sanctions for poor punctuality
• To phone parents/carers of students absent at agreed time and record reasons for absence if given
• To ensure that attendance codes are accurately entered and maintained on the MIS
• Daily monitoring and early calls on the attendance of children in care or students on the vulnerable list as a priority, reporting to the Assistant Principal daily

Admissions:

• Oversee administration of the annual admissions cycle, including but not limited to: candidates applying September-July, interviews, sending out conditional offers throughout the year and enrolling successful applicants in August.
• Maintaining an applicant’s spreadsheet
• Providing regular communication with applicants, including sending newsletters and regular correspondence from the academy leadership team
• Assist the academy leadership team with the organisation of applicants’ events, including Open Evenings and Applicants’ days

Qualifications & Experience

We would like to hear from you if you have:

• English and Mathematics GCSE or equivalent
• Qualifications to undergraduate degree level or equivalent
• Sound knowledge of Microsoft software
• Knowledge of attendance policies and procedures
• Knowledge of the social issues facing students from disadvantaged backgrounds
• Experience in an administrative role
• Experience in a public-facing role
• Experience of working with young people

For a full job description and person specification, please download the Job Pack.

Rewards & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS,a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more aboutour benefitson our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.