Reception Assistant Volunteer

Change Grow Live; Chigwell; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking organization as a Reception Support Assistant Volunteer, where your kindness and open-mindedness can make a real difference. In this role, you'll be the friendly face welcoming service users and visitors, ensuring they receive efficient support. Your contributions will help maintain a welcoming environment while encouraging feedback to improve services. This is a fantastic opportunity to give back to the community, gain valuable experience, and be part of a team that values respect and inclusivity. If you're passionate about supporting others and making a positive impact, we welcome you to apply!

Qualifications

• No special qualifications needed; kindness and open-mindedness are essential.
• Training and support will be provided for all volunteers.

Responsibilities

• Act as the first point of contact for visitors and service users.
• Ensure the reception area is welcoming and tidy.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Job description

Overview

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of a million hours of their time to our organisation.

Would you like to join our growing team of volunteers and make a real difference?

Responsibilities

As a Reception Support Assistant Volunteer, you will be the first point of contact and ensure service users and other visitors receive a friendly and efficient service, and that all visits are dealt with promptly and courteously. You will contribute to the improvement and upkeep of client areas, ensuring that the reception area is welcoming and tidy.

You will encourage service user feedback and the use of the suggestion box to all clients accessing the service, along with providing basic advice and information on the service offer.

We are incredibly grateful for all that volunteers do to support our service users. Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded, and passionate about supporting people.

Everyone is welcome at Change Grow Live. As a volunteer, you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved.

Contact Information

If you have any questions regarding this opportunity, please contact:

Philip Keightley | [e-mail] | 07795391186

Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.