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Reception and Operations Manager

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London

On-site

GBP 40,000 - 45,000

Full time

Today
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Job summary

An established industry player is seeking a dynamic Centre Manager to lead front-of-house operations in a vibrant environment. This exciting role involves managing high-performing teams, ensuring exceptional guest experiences, and overseeing day-to-day operations. Your expertise in hospitality and operations will shine as you handle budgets and support sales teams. With a commitment to service excellence, you will thrive in a fast-paced setting, contributing to a forward-thinking team that values innovation and collaboration. If you're passionate about delivering outstanding service and ready for a new challenge, we want to hear from you!

Qualifications

  • Proven experience in leading front-of-house and operations teams.
  • Strong background in hospitality and exceptional service delivery.

Responsibilities

  • Manage high-performing teams and oversee daily operations.
  • Handle budgets and coordinate contractors for operational excellence.

Skills

Team Leadership
Operations Management
Customer Service
Budget Management
Attention to Detail

Education

Experience in Hospitality Management

Job description

Job Description

Centre Manager / Head Receptionist / Operations Manager / Office Manager

Location: Southwark / London Bridge

Salary: £40-£45,000 - FULL TIME OFFICE WITH FLEXIBILITY FOR EXTENDED HOURS.

We are delighted to be partnered with a leading business that provides exceptional flex office working spaces across London.

This opportunity is available due to internal promotion, and we cannot wait to talk to candidates interested in a fast-paced, busy dynamic role who have a passion for delivering exceptional guest experiences.

Your career to date may include leading front-of-house and operations teams in exclusive private members clubs, luxury boutique hotels, or high-end hotel or retail environments; this would be very attractive to the client and be a perfect fit for the role.

In this role, you will be managing high-performing teams and overseeing day-to-day operations, handling budgets, coordinating contractors, and supporting sales teams with client viewings. You will thrive in dynamic environments where attention to detail and elevated service are key.

Whether it’s creating seamless client journeys or ensuring operational excellence behind the scenes, you’ll be driven by a commitment to hospitality, service, and operations at the highest level.

You'll attend the monthly SLT off-site dinner where you'll discuss achievements and issues with your colleagues and peers, along with regular management update meetings. There will be times when you have to work longer hours and may be 'on call' for very rare operational emergencies.

If you are exploring new opportunities where you can bring this experience and energy to a forward-thinking team, we would LOVE to hear from you.

The interviews are taking place on Friday, 2nd May, and it will be a group interview that commences with breakfast at 9am. There will be a tour of the building, introductions to the team, and an opportunity for a 1-2-1 interview with the Ops Director.

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